Scamps Hair & Beauty

4.7
based on 199 reviews

199 reviews about Scamps Hair & Beauty

verified email - 21 Oct 2014

Excellent service and advice. Fitted me in at late notice. Really friendly and knowledgeable consultant, made to feel really comfortable and advice given without being pushy. Thank you Sharn.

Approximate cost: $50

Thanks for the review Julie I'll make sure Sharn reads it too. Regards Pam Lavender

19 Oct 2014

Personal attention to detail and service by my Stylist to try and meet what I am trying to achieve is very good. Still working toward a style that suits my hair.
(Last service was a trim only).

Approximate cost: $40.00

Hi Dianne, Thanks for taking the time to write a review about your recent visit with us. You're right, sometimes it takes more than one visit to get that new style happening 'just right' especially if you have to grow it a bit more to get the shape you want. We look forward to seeing you again soon and hopefully the length will be right then to get the exact new look that you want. Regards, Pam

verified email - 13 Oct 2014

I had finally found a good hairdresser then she retired due to ill health, since then so many bad cuts from so many different salons! But today I met Sue she listened, explained my hair and took her time to get it right just what I had wanted. I was so anxious that it would turn out wrong even though I took a realistic picture of the style, some how I would always come home with a completely different look even with pictures. I would then live in dread of my next cut and thinking what salon should I try next. So thank you Sue, I will definitely be back

Approximate cost: $50

Hi Yvette, I'm so glad you have found a good cutter at last. I'm even happier that she works at my salon. Sue has recently joined us after working for many years in the UK, and like you say she has excellent communication AND great technical skills. I will make sure she reads your kind comments and we look forward to seeing you again soon. Regards Pam.

Shazzbot1 14 Oct 2014

Definitely looking forward to going here, so many great reviews.

06 Oct 2014

Very friendly,caring,professional and knowledgable staff. As a regular customer I always feel very confident with the services provided. I also enjoy the coffee and a chance to catch up on the "gossip" in the current magazines!

Hi Glendap1, Thanks for taking the time (especially on a long weekend) to write such nice comments about the staff, the salon and of course the delicious coffee you can sip whilst catching up on the latest 'goss' in the glossy magazines. We're so glad you not only like what we do with your hair but you also enjoy the whole salon experience. Regards, Pam Lavender

verified email - 14 Sep 2014

In need of a good hair cut, which had not happened for me for a long time, I hit the web and found WOMO. Lucky me, close to home, friendly and quiet a very relaxed experience. The best of course was Chantelle and her understanding of what I needed. Excellent cut and colour, have already booked next visit. Thanks Mary

Shazzbot1 15 Sep 2014

They sound fabulous, I am planning on trying the Aberfoyle Park Salon

Thanks so much for taking the time to post a review, the girls love getting such positive feed back. Pam Lavender

Anonymous
verified email - 27 Aug 2014

New to the area I thought I would give them a try. Sharn was in charge of me & listened to what I wanted & needed. First the colour then shampoo & trim up cut. No more grey!. Just dried off my hair for me and not an actual blow dry as such. Was happy with that as I explained I was on a budget. Colour was fab!
Now, I have just washed & blow dried my hair a few days later & it has to be one of the best cuts I've had in ages. It just falls into place beautifully & the colour & shine is brilliant. I will definitely be sticking to this salon as long as I am upright.
Sitting in the chair and hearing how lovely they spoke to all their other clients was just wonderful.
Well done ladies!

verified email - 08 Aug 2014

Scamps is my new favourite hairdressing salon. The ladies in this salon are really friendly and extremely talented. The girls are one of very few that actually listened to what I wanted and delivered an excellent result. I also received a voucher for being a new customer and for my birthday.
I decided to become a perm model by one of their apprentices. It was well supervised and the apprentice was confident and more than competent. I have had perms over the last 30 years but this one was magnificent. The best one yet. It was just as I wanted it.
I was really happy with the cost and service provided. The salon is clean and uncluttered. It is bright and cheery. A great experience all way round.

Approximate cost: $130

Shazzbot1 09 Aug 2014

Will definitely be making an appointment in the next couple of weeks. Thanks for reviewing.

Hi Sharon, Thanks so much for taking the time to write such a lovely positive review. I will let the girls know how pleased you were with the 'training' perm we did for you. It is important to us that ALL STAFF are competent in all the services we offer. We look forward to seeing you again when the perm starts to get a bit untidy and needs a trim to keep it looking good. Regards, Pam Lavender

verified email - 05 May 2014

I went to Scamps today for a cut, colour and foils, after my initial appointment for a haircut with Jess 6 weeks ago. Jess did an amazing job, and my hair looks and feels great.
Along with her happy and nothing is too much trouble attitude, all the girls did a great job today handling a difficult situation with the phone and eftpos lines being down, and having to explain continually to customers. They all did it with a smile and great service. I was especially impressed at the way a difficult customer was handled. Jess smiled through it and returned to continue my hair as if nothing had happened. A nice salon with a great customer focussed team.

Approximate cost: $200

Hi Angela, I'm so glad the girls (especially Jess) managed to still give you great service in the midst of the phone and EFTPOS chaos, over which we had no control. Sincere apologies if you were inconvenienced in any way and rest assured I am changing my service provider to a more reliable company. Regards, Pam Lavender

Shazzbot1 06 May 2014

Sounds like a great place for me to go for my next cut. Thanks for reviewing.

17 Feb 2014

Loved my hair, except the girl didn't seem to friendly didn't talk to me at all unless she was asking what I wanted.

Approximate cost: $104

happyshopping 18 Feb 2014

Perhaps the hairdresser was trying very hard to make sure your hair was just right

Hi Monica, I'm so sorry to hear your visit wasn't as ideal as we would have liked. Obviously your stylist was concentrating very hard to ensure you got exactly what you wanted and perhaps in doing so she overlooked the other essential part of a salon visit and that is the social interaction most people (but not all) enjoy. I'm so happy though that you 'LOVED' the hair. I hope we get the entire visit perfect next time and we will try our best to make sure that happens. Thanks for the feedback Pam Lavender

verified email - 06 Feb 2014

Really good, they listened to exactly how I wanted my hair cut and checked to make sure it was right. I'm so happy with it.

Approximate cost: $48.00

Hi Harls from Happy Valley, Thanks for telling us about your recent visit. We always try to do a thorough consultation to ensure all our clients (including you) get what they want. Customer satisfaction is what we're about. Pam

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