Scoopon.com.au

check icon 3.6 (33)

Reviews (33)

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verified email - 09 Oct 2013

I have purchased a few things now from Scoopon, i've had only one problem as well, that was handled well with a good result ending in full refund in no time at all, with a very happy end result.

There is always great deals for going overseas and short trips around Australia that help us to see this wonderful country of ours.
Also heaps of items for gift giving and to spoil yourself.

Scoopon is one of only 2 group buying site's I make use of.

Scoopon.com.au 17 Oct 2013

Hey Lian_Li,

Thanks for your awesome review!

We're glad to hear that you're happy with the deals offered by Scoopon at present :)

Keep an eye out for your next Scoop!

Thanks

Mitchell - Scoopon

verified email - 09 Oct 2013

Scoopon has saved us so much money in the last couple of years. We have bought race track driving gifts, skydiving, restaurants, and shows. Such a good way to save a few dollars and go out and have some fun!

Scoopon.com.au 10 Oct 2013

Hey Kerrie,

Thanks for your awesome review!

We're glad that you enjoy the deals on offer through Scoopon and it's good to know we're saving our customers a few dollars :)

Thanks

Team Scoopon

verified email - 03 Oct 2013

Our latest purchase from Scoopon was actually only 30 mins ago, when my partner bought me a swim with the dolphins cruise for my 40th birthday (today).

We use scoopon a lot... it offers great discounted deals in your area as well as really good overseas accommodation deals.

MillyWonker 03 Oct 2013

Thank you for sharing your review. I didn't know about this site. Looks great. I've just installed their App for convenience.

MillyWonker 03 Oct 2013

Thank you for sharing your review. I didn't know about this site. Looks great. I've just installed their App for convenience.

Scoopon.com.au 10 Oct 2013

Hey Kathy,

Many thanks for your review!!

We're super pleased to hear that you're happy with the deals and service provided by Scoopon.

Keep an eye out for your next scoop ;)

Thanks

Team Scoopon

verified email - 21 Aug 2013

Scoopon as been my favourite group buying website so far! I have purchased quite a few things and have been happy every time.
The most recent items I bought were Swisse slim shakes which were delivered very fast. I have also bought an unlimited dumplings voucher, Revlon mascaras and car wash vouchers.
It's a great way to save a bit of money on items you would every day anyway!

Scoopon.com.au 22 Aug 2013

Hey Jacquic14,

Thanks for your brilliant review, 5-star review!!!

SUPER glad to hear that you're happy with the Scoopon deals and services on offer.

Keep an eye out for your next Scoop :)

Thanks

Mitchell - Team Scoopon

verified email - 19 Aug 2013

RATED 5 OUT OF 5 :) Scoopon have by far the best deals, great value & very affordable :) easy to access via a computer or mobile phone :) and very easy to sign up to

Scoopon.com.au 21 Aug 2013

Hey Emmal21,

Many thanks for your awesome review!!

Very happy to hear that you're happy with Scoopon deals and ease of access to deals available.

Keep an eye out for your next Scoop :)

Thanks

Mitchell - Scoopon

verified email - 13 Aug 2013

Scoopon has great deals,one I did purchase was not completely given all parts of the deal,which I'm not entirely happy with but other wise their deals are pretty good

Scoopon.com.au 14 Aug 2013

Hey Shewolf169,

Thanks for your review!!!

We're super happy to hear that, on the whole, you're happy with your Scoopon purchases and the deals provided.

By all means, if you want to supply me with your order number for the deal where you didn't receive what was advertised, I'd be more than happy to look into this for you :)

Thanks

Mitchell - Scoopon

raym9 22 Aug 2013

thanks for your objective review

verified email - 07 Aug 2013

Purchased a onesie last week received it this week exactly what was described and sooooo warm wouldn't hesitate in going back to buy more from this site

Approximate cost: $35.00

Scoopon.com.au 08 Aug 2013

Hey Littleb2,

Many thanks for your review!

Really glad to hear that you love your Onesie; we love them too!

Keep your eyes peeled for your next Scoop :-)

Thanks

Mitchell - Team Scoopon

verified email - 07 Aug 2013

Love getting emails everyday from these guys. I love checking out the awesome specials that are in my area. I have brought a hair package from this site, and it was great. I will definitely use this site.

Scoopon.com.au 08 Aug 2013

Hey Zowieh1,

Thanks for your awesome review!!!

We're super glad to hear that you're happy with the deals and service provided by Scoopon and long may it continue :-)

Keep an eye out for your next Scoop!

Thanks

Mitchell - Team Scoopon

verified email - 11 Jul 2013

I have bought only one scoopon so far for a cheap massage. The massage was one of the best though. It's good for introducing new businesses, but I get maybe 3 or 4 emails a day with the same things on offer. And a lot of them are in the city which is too far for me. Site is free.

Scoopon.com.au 17 Jul 2013

Hey JenaSky,

Thanks for your review and welcome aboard!

We're super happy to hear that you enjoyed your massage and your first Scoopon experience.

Please note that you can change your subscription settings in your Scoopon account, or by clicking the link at the very bottom of the email.

By doing this, you can personalise your subscription so that you receive deals that are more suited to you.

Keep an eye out for your next Scoop :-)

Thanks

Mitchell - Team Scoopon

verified email - 06 Jun 2013

This is yet another one of those bargain sites where you pay upfront the 'special' amount and can redeem it later.
The deals ARE very good - but in all honesty, after a couple of weeks being signed up with them you do tend to get sick of the daily emails!
I have purchased a few things and never had a problem with the process, although one important thing to keep an eye out for is THE EXPIRY DATE!! Some of the deals can be for a week or a month only - one particular deal was only for 2 days and I missed it and was really annoyed. When I raised it with them, explaining how I was a first time user and didn't understand, they are unwilling to help in anyway except apologise. I guess I understand this, but beware!

MazB35 06 Jun 2013

Yes very good point to mention the expiry date!$

Scoopon.com.au 26 Jun 2013

Hey Loveit,

Thanks for your review.

I'm glad to hear that, on the whole, you've had positive experiences when dealing with Scoopon.

Please note that you can change your email subscription settings so that you don't receive Daily Deals emails. This can be done by scrolling down to the bottom of one of the emails and clicking the 'Subscription Settings' link.

Thanks

Mitchell - Team Scoopon

verified email - 02 Jun 2013

Although I have never purchased from here, I have to say I was very disappointed at my mailbox being bombarded with emails. I didn't even sign up for an account, I stupidly entered my email address to "get todays deals" & the next day I had email after email from them. And none the links to "unsubscribe" worked on any of the emails, neither did the link's address, and I couldn't change my preferences on the website as I didn't have an account! So I ended up emailing them & I did have a reply with in an hour saying I had been unsubscribed...and no emails since.
They do have some good deals & I would have been happy to subscribe if I got an email every few days, not 5+ in one day.

Scoopon.com.au 17 Jul 2013

Hi Neenie,

Thanks for your review.

Please know that you can change your subscription settings, or unsubscribe completely, by scrolling to the bottom of the Daily Deals email and clicking the link.

Thanks

Mitchell - Team Scoopon

verified email - 12 May 2013

Stay clear of this company. They are okay until you have a problem and then there is no way they will give you a refund or help you out. Their competitors, Cudo, Groupon, Livingsocial all offer no questions asked refunds, yet Scoopon will never give you your money back even though they state they have a refund policy on their website, They will make every possible excuse they can come up with when the time comes, to not honour their refund policy. They are a scam company.

monkeyviews 27 Oct 2013

I know that. The service supplier didn't deliver which was why I asked for a refund for my OTHER unused voucher and Scoopon did everything possible to avoid giving me a refund. I took the issue to Consumer Affairs and they clearly said Scoopon was WRONG and they contacted your manager to tell him that he has violated consumer rights and had to refund me. Not to mention I received such rude emails from you help centre staff.

verified email - 24 Nov 2012

Scoopon is pretty much single handedly saving my "date night" committment this year.
My husband and I struggle sometimes, as I think many people do, to get any "us time" so we decided to implement weekly date night on a Tuesday. We do the usual video night (cheap night at Blockbuster), cheap movies at cinemas and all that, but much of it gets old pretty quickly. Enter scoopon.
Sometimes there is really nothing of interest available, other times I buy 6 vouchers in a month, but either way, it is always good fun to check it out.
When I first started using the site (or app on my phone now) it was pretty much just vouchers for activities, which I really loved. Now they have products and stuff, which I actually dislike, they have lost focus a bit, but it still has useful things on it.
We have come across heaps of different things, which is the best bit. Buying random vouchers have been us try out heaps of different cafes, breakfast bars and restaurants, but also try different activities like comedy club shows, brewery tours, photography tours and canoeing on the river.
Not everything works on our Tuesday night, so sometimes we have to be flexible and transfer our days, but we are having a lot of fun, and saving heaps of money, which we desperately need to be doing at the moment.
The only thing to be aware of is that they all have expiry dates, and it can be a bit easy to miss them. There is no warming or anything like that provided by the site, so we make sure we print them out and attach them to the fridge with a post it note of the expire date so that we can make sure we book by the required date and don't waste the money.
Also - make sure you read the small print. Been tricked once not reading it properly and ended up wasting about $40 because the voucher didn't cover what we actually needed and we had to buy extra stuff to use it at all.
Worth a look at next time you are online, even if you don't end up interested.

MazB35 25 Nov 2012

Well written review! thanks for sharing :-)

twistie1 26 Nov 2012

This sounds quite incredible and I'll certainly visit the site. Now I know your secret for having such a diversified variety of WOMO reviews :)

Scoopon.com.au 26 Jun 2013

Hey Cazzalynpg82,

Thanks for your awesome review!!

It's refreshing to see a concise, balanced and informative review of Scoopon. Very well written as well!

I hope you continue to enjoy your 'date night's' (what an awesome idea, by the way!).

Thanks

Mitchell - Team Scoopon

verified email - 04 Nov 2012

I've had a few interesting encounters with this site. I've purchased some amazing restaurant coupons, but sometimes they've closed my account for no reason. Also, because it's linked to catch of the day, when they are having a massive sale, it's impossible to log onto my scoopon website. Other than that, they do have pretty amazing deals, just watch out for their customer service.

verified email - 23 Sep 2012

I bought a voucher for a trip to the snow with some friends. I found out shortly after that the bus my friends were booked on was full. I sent a polite email to scoopon asking for a credit to use on another offer as I could not go with my friends and didn't want to go alone. After a few emails exchanged, they would not refund me the money.

They are money hungry with no loyalty to customers. DISGUSTING.

Approximate cost: $54

verified email - 16 Aug 2012

Scoopon offer an amazing variety of high quality deals! I'm hooked and love checking my email to see what they have on offer each day. I have purchased a range of products/services/meals and haven't had a negative experience yet! I've found some of their deals to be a great way to try things that I wouldn't otherwise be able to afford to do at full price!

verified email - 19 Jul 2012

Love Scoopon! The best of all the group buying sites.

I have bought multiple scoopons and fantastic prices and have never had a problem with redeeming my vouchers.

The app also makes it more tempting to spend more money on scoopons.

Scoopon.com.au 26 Jun 2013

Hey Ashley,

Thanks for your awesome review!!

I'm really glad to hear that you enjoy purchasing vouchers through the Scoopon website and app.

Keep an eye out for your next Scoop :-)

Thanks

Mitchell - Team Scoopon

verified email - 17 Jul 2012

Great daily email deals delivered to my inbox especially the beauty therapy ones

have brought several deals to give as gifts which were appreciated

verified email - 17 Jul 2012

This is definitely the best of the discount websites. It has a easy to use phone app and offers some great deals from dining to travel to beauty experiences. Once I needed to call up customer service.. I was waiting on hold for faaaar to long (they need to sort that out!!) but when we finally got thru they were very helpful!

verified email - 23 Jun 2012

scoopon is definitely the leader in this type of promotion, offering coupons daily for different things. without a doubt the best website of its kind.

Sangani.Rajan 07 Jul 2012

Talking of vouchers and coupons, heard of VouchPouch .... I’m a coupon addict and I’ve been desperately needing this for a long time now. A consolidated view and the reminders have been extremely helpful

verified email - 19 Jun 2012

One of the best Coupon Sites and very reliable. You do need to check it daily to see if their is anything you want. I've bought numerous coupons & used most of them. Sometimes sucks you in & then you never use the coupon.

verified email - 07 Jun 2012

They sell so many different things- trips to Thailand, massages and many relaxing activities to spoil yourself. It's great as you save heaps and feel pampered and satisfied!

verified email - 12 May 2012

I have found many bargains on scoopon! scoopon is defiantly the best way to both save money and to get "more than what you pay for!"

verified email - 12 May 2012

Until now I bought 6 coupons. Comparing to other similar coupon sites, Scoopon service is more reliable -- in terms of customer service and quality of product. It requires your patience to get the order delivered or to find a place to redeem the coupon. But some are real good bargains.

verified email - 09 May 2012

I got some bargins from scoopon, the places were very good and honoured the deal no problem at all


Review under investigation
This review is currently being investigated by the Word of Mouth team and it does not affect the business' overall rating. This review will either be confirmed or removed once our inquiry is complete.
verified email - 03 May 2012

bought some scoopons for hair treatment. It was really cheap but the services provided by the hair saloon is terrible. It was a disastrous experience i had.

Scoopon.com.au 26 Jun 2013

Hey Ganh1,

Thanks for your review.

I'm really sorry to hear that your experience when getting hair treatment wasn't what you'd expected.

Do you have the original order number for me so I can investigate what happened on this occasion?

Thanks

Mitchell - Team Scoopon

verified email - 23 Apr 2012

Ok this one is really tough.
It's difficult to explain how the deals work but let me try my best.

You get enough people interested in a deal, deal becomes available and everybody is happy. Other times you won't be so lucky.

They had $2 whopper burger + chips deal, I ordered 5 coupons!

Really, the usefulness of this place is situational. If you don't expect to get a grand bargain all of the times you may be happy with the deals and opportunities they offer.

verified email - 17 Apr 2012

bought a couple of scoopons before and they were quite a bargain! went to southern highlands and had a few cheap dinners

verified email - 29 Mar 2012

Scoopon is an email Group Buy company. When they advertise a product, one expects the product is available. It is not until the business they sell coupons for, JDs Kitchen, closed down that I tried to phone Scoopon for a refund. They do not supply a phone number for enquiries or complaints.
I had bought 2 coupons for $19 each for dinners. Scoopon were not willing to refund the money, even though the business was closed down. Hamilton Bowling Club, where JDs were, instructed me to contact JDs, somehow, but they were no longer at that club.
Time was wasting and Scoopon could not be called. Eventually, I located an email address for Scoopon and Helga said they would not make a refund.
Who got my money?
No one honored this purchase. The business closes and disappears, and I suffer the loss !
This is not acceptable, Scoopon.

And stop spamming me with about 6 offers a day too!

Approximate cost: $all wasted

Scoopon.com.au 26 Jun 2013

Hey There,

Thanks for your review.

I'm sorry to hear that you were unable to redeem your Scoopon voucher on this occasion.

Do you have your original order number for me so I can investigate what happened on this occasion?

Also, if you want your email address taken-off our subscription list so you no longer receive Daily Deals emails, please let me know and I can arrange this for you.

Thanks

Mitchell - Team Scoopon

verified email - 08 Aug 2011

Tried to use scoopon to promote a deal for my buisness for over two months. I would not get call backs they would not return phone calls even when i asked for national managers i still did not get responses. There are plenty more of these buisnesses spring up and they manage to respond within hours of enquires. Will never use this company again and will pass this on to all my contacts.