6 reviews about Simply Doors & Windows

verified email - 16 Sep 2023

Absolutely inept and a waste of time. The chat option they use is pointless. Just go elsewhere, three times I tried to get a quote and never a call back. Idiots !

Approximate cost: $5000

verified email - 16 May 2022

thout a doubt one of the worst companies, I have ever had the misfortune to deal with. They recommended their preferred installer, [removed name]. to do the installation of cedar bifold kitchen window and servery. They do not guarantee their product if you don't use a qualified installer. [removed name] turned out to be the exact opposite for the following reasons : 1} Turned up 3 hours late and left early to get to another job. 2) Took materials that did not belong to him that I paid for.3) Stood on my $10,000 kitchen bench in work boots, scuffing the surface 4) Left a huge mess that took 2 days to clean up. 5) Damaged newly polished timber decking by allowing cut bricks to fall on them (another 2 days sanding and varnishing) 6) Outdoor furniture covered in brick dust and water 7) Many, many gaps left due to inaccurate cutting by [removed name], overfilled with silicon leaving dodgy finish. 8) All excess silicon was wiped off by [removed name] to the underside of the servery board - still getting it off.9) Many crooked cuts spoiling the overall look of the product 10) Huge amounts if silicon applied to the inside of the window in many areas to hide shoddy workmanship 11) Pencil marks left on timber where straight lines should have been cut. 12) Rough edges left where saw blade hacked timber 13) Quad removed and not replaced. 14) Bricks that were cut from window opening were thrown into my garden, 15) Many splashback tiles were either chipped or split and not replaced 14) [removed name] was extremely uncooperative was in an obvious hurry to leave. I have reported all of this to Simply Doors management - with photographs - to the management. They have chosen to ignore complaint completely.

Approximate cost: $4500

12 Feb 2022

Fantastic, huge cedar sliding doors and windows which have made our period river side cottage look brand new. They were much cheaper than the competition and the quality is excellent. Thanks so much.

12 Feb 2022

Great price and excellent quality. We purchased a timber effect aluminium bi fold door for our Al Fresco area which looks brilliant and has transformed the house. Highly recommended.

verified email - 30 Jul 2021

Wouldn't recommend these guys to anyone. Bought 6 panel bifold and 3 panels of them are damaged. Delivery company banged them at the time, but I unwrapped them 3 weeks later to see damage. They won't take responsibility. Not worth the hassle. Even painting of aluminium panels is awfully done. Go somewhere else.

Approximate cost: $6000

28 Nov 2020

Pricing was good with good instore assistance, if you aren't sure about install ensure you have all the information you need and even take photos of how they are installed in the showroom otherwise you will get little support afterwards, I should have been aware after I read there terms and conditions which has more outs for them than the Sydney water system. I purchased 1 off Bifold Window and screen $1,198.00 and 1 off 2700 W x 2400 H stacker $1,835 with flyscreen doors @ $632.00. The screens came with incorrect trims and unsuitable hardware, and no supporting docs, contact SD&W over the last three weeks allowing time for them to get suppliers organised but not response and no action.

Approximate cost: $3800

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