The goods might be good quality and okay priced, but their customer service focus is dreadful. Bought products online almost 2 weeks ago, still not received. The seller doesn't seem interested at all, basically said that once they hand over to courier it's not their problem. Well, I'm sorry BUT IT IS your problem. We have been customers, and we should be your most important consideration. If this had been my business (and I've been in business) I'd have taken the order to the customer myself, personally, and apologised for the issue. I will never shop there again and I won't encourage it to others.
Yes, Julie (Simply Good) has advised that if, after ten days since pick up, she will lodge a complaint with Couriers Please, and then (one day) provide us with a refund; but I assume that is simply policy - in other words, not being particularly generous toward us. Nope, Simply Good is off my shopping list.

I have been going to Simply Good for years and find the staff there are very friendly and helpful. Their stock is of a high standard with a large selection of bulk goods.

This place is fantastic!! When looking for a way to eat healthier this is the place to go. They have a variety of grains, including ones that are not so well known. We started eating a whole new variety of meals by shopping here. Everything is self serve. This means you don't have to settle for buying a prepakaged item that isn't in the quantity you want. But you can also buy in bulk and save. They have big variety of dried fruits and also cake and muffin mixes. They also lable anything that is gluten free, which was helpful when we started shopping for a gluten intolerate family member.

Always find the staff very helpful and they go out of their way to help you. The stock they have is always of high quality and fresh and a huge selection to choose from.

Great customer service, nothing is a problem. Everything you need for Bread making, Christmas Puddings and more. ALL items in stock are FRESH. A real pleasure to have a shop like this in our area.