Specialised Cleaning and Restoration P/L

check icon 4.8 (96)

Business details

Opening hours

Monday:

24hrs

Tuesday:

24hrs

Wednesday:

24hrs

Thursday:

24hrs

Friday:

24hrs

Saturday:

By Appointment

Sunday:

By Appointment

Public Holidays:

By Appointment

Service awards

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Reviews for Specialised Cleaning and Restoration P/L (96)

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4.8
96 reviews
5 star icon
77
4 star icon
18
3 star icon
0
2 star icon
0
1 star icon
1
Service Rating
4.9
Quality Rating
4.7
Value Rating
4.7
carmels3
#17 in Croydon North VIC
1 review · 400 points
04 Feb 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

From the moment Paul and his assistant Chris arrived, they were polity, professional and thorough. The work was carried out with ease and attention to detail. Thank you both so much, will definitely be reusing your services. Carmel

Approximate cost: $60

paulw42
#26 in Ferntree Gully VIC
1 review · 600 points
verified email - 30 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Paul was fantastic, very friendly and arrived before the appointment time. My carpet has never looked better.

katherinew11
#19 in Croydon North VIC
1 review · 400 points
26 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had some carpet stains that wouldn't come out with normal carpet shampoo. Paul was excellent - prompt, professional, friendly, and my carpets look brand new!

Approximate cost: $135

suzannet7
#11 in Chirnside Park VIC
1 review · 600 points
verified email - 24 Jan 2014
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Paul came to clean three rooms at my home. He was very professional. He answered my email promptly, arrived on time, and did a very professional job of cleaning the carpets. Would thoroughly recommend.

nathanw7
#10 in Croydon North VIC
1 review · 600 points
verified email - 22 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had rooms and 1 hallway cleaned, with some serious kids stains. I am VERY happy with the results and price. Paul worked extra hard to get those stubborn stains out, no extra charge, I am extremely happy with his service.

AndreaD2 03 Mar 2014

I agree Nathan. Which is why Paul has cleaned my carpets every six months for the last 18 months!!

sharynl
#2738 in
1 review · 450 points
18 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I needed to have my carpets steam cleaned. Paul was prompt, very thorough and professional. Very pleased with the results. Will definitely be using his service again and highly recommend to anyone who needs their carpets cleaned.

helens57
#8 in Ringwood East VIC
1 review · 600 points
verified email - 14 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Paul is a professional courteous trustworthy and punctual man and the carpets were cleaned to a high standard. I would definitely recommend him

Thank you. I'm always so pleased to hear that my customers are happy with my work. :-)

rammo
#6 in Boronia VIC
1 review · 650 points
verified email - 13 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

A last minute decision over New Year to clean carpets. Made inquiry with thoughts of a response after break. Paul replied promptly with information of a new slot that had opened up. A tentative booking was made pending price. All went according to plan with some stains we though permanent being lifted. Excellent and would recommend!

I'm pleased I could fit you in and that you are delighted with my work

angelt1
#31 in Wantirna VIC
1 review · 400 points
06 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Paul and his helper are true professionals. They are courteous prompt and no nonsense people! However the short notice, they managed to make time and arrived right on time. All I needed to to is to open up the door for them and the res was no hassle!

Everything was done to the highest standard with no mess whatsoever! I will definitely recommend them to my friends!

Good job Paul!

Approximate cost: $89

Thank You.
I love nothing more than delighting my clients.
I'm so pleased you liked my Trainee. He is a fantastic little worker.

debbieb23
#31 in Croydon VIC
1 review · 200 points
verified email - 01 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

We were very impressed that Paul could fit us in during the busy week before Christmas. He was efficient and friendly and we were very happy with the result. We will use him again.

You're very welcome.
I am glad we could help.

xYEROCx
#13 in Ringwood VIC
1 review · 200 points
verified email - 03 Dec 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We had 3 rooms dry cleaned by Paul. We had a spill stain. Paul was very honest with his quotes and his work. The price was more than reasonable and the carpets are great. We will be booking again shortly for the rest of the house to be cleaned!

Thank You :-)
5 Stars to you too.

verified email - 24 Oct 2013
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

Paul did a great job with our carpets and was very thorough explaining what he thought was the best treatments before starting. He was very professional and I would recommend him.

:-)
Thank You.
I hope we can help out again one day!

verified email - 14 Oct 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had two rooms cleaned and I was more than happy with the job that was done by Paul. I have some business cards of his and would be happy to recommend him to anyone.

So Glad I could be of service. Thank You :-)

verified email - 14 Oct 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I recently had Paul clean my carpets where my dogs had gone to town eating chocolates and vomiting, diarrhea and urinating when accidentally left inside all day. I was away at the time, when I was told I emailed Paul from overseas and he came out the following morning. He has done an amazing job on my stained carpets stayed in touch the whole time whilst I was still away, he even wanted to come back after I returned home to just check on the carpets, I ended up getting him to clean every room of the house. From my first contact where Paul asked how my dogs where, to every email, invoicing the ease of payment, Paul has provided nothing but fantastic service he is extremely professional, my goodness so many companies could certainly learn how to run a business from Paul. I would absolutely use him again and recommend Paul to my family and friends.

I'm Blushing!!!
Thank You so much for your kind words. I'm pleased that I could help out and that the two little rascals survived their ordeal.

bruceb11
#3 in Bulleen VIC
1 review · 200 points
verified email - 27 Sep 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Had 3 bedrooms, stairs & landing, and a large lounge room cleaned. As Paul also states, you get what you pay for, and whilst not the cheapest, it's worth the extra money for peace of mind to get a top rate job. All done on time at short notice, and all looks great for my upcoming auction. I have no complaints and recommend Paul.

Thank you, it was a pleasure. I'm pleased you are happy with the result

viken
#10 in Mooroolbark VIC
1 review · 600 points
verified email - 26 Aug 2013
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Paul cleaned the carpets in two rooms and a large rug as part of his winter special. We were very pleased with the job. The carpets are clean and the rug is positively sparkling!

Approximate cost: $89

verified email - 08 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Arrived promptly did a FANTASTIC job and price was incredibly reasonable. Thanks again Paul. Really happy with the result

traceym36
1 review · 200 points
verified email - 18 Jul 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Paul cleaned all the carpet in our house, including stairs. Very professional and reliable. Really happy with the result and would definitely recommend him.

kristiec
#16 in Ferntree Gully VIC
1 review · 400 points
16 Jul 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very professional and got all stains out at an affordable price and came within a day of calling.

juneb4
1 review · 405 points
22 Jun 2013
Service Rating
4.0
Quality Rating
5.0
Value Rating
5.0

I was very impressed with Paul who dry cleaned my carpets and got out all the stains that had been driving me mad. I had only ever had carpets steam cleaned before but he suggested that dry cleaning would be appropriate. It was - dry within 3 hours, even in the middle of winter. I will definitely use him in the future. When arranging the appointment he was very efficient, answering emails promptly and it was a very easy experience. He was professional but friendly. I actually left him in the house while I went shopping.

fionab7586
1 review · 200 points
verified email - 17 Jun 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Paul came the same day I called and did a wonderful job. He was friendly, polite and professional. Will gladly recommend his service.

andreaa3
#16 in lilydale VIC
1 review · 450 points
06 Jun 2013
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Called Paul 2 weeks ago to get my carpets cleaned after my daughter had a bout of gastro. He was able to fit me in the early the next morning before another job which was fantastic. He did a thorough good job leaving the carpets spotless and the rooms smelling fresh and clean.

kerriep3
#6 in The Basin VIC
1 review · 415 points
verified email - 01 Jun 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

My carpet is over 10 years old so it was quite stained. I hadn't had it professionally steam cleaned before so I wasn't expecting any miracles that the stains would come out, I just wanted it to be clean. I have two young children so I chose the hospital-grade carpet deodorise and bacteria treatment also. I had a large L-shaped lounge, hallway & main bedroom cleaned during a promotional discount and paid $165 in total. The carpet did come up looking much cleaner, & smelling fresher. Paul took the extra time to work on stains and many did come out. I was extremely happy with the service and would highly recommend Paul, he did a great job in a few hours...all while I relaxed and did a bit of gardening!

15 May 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Very happy. Carpet looks great. Very professional. Would definitely recommend. Had lots of stains from kids and they all came out!! Was not charged extra. Very honest person.

Approximate cost: $50

23 Apr 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Had a house inspection at short notice and Paul showed up a day after I placed a booking which was great!

Carpets were very dirty and we had struggled to get it cleaned well before, but now they are the best they've ever been!

soniam13
#5 in Bayswater VIC
1 review · 600 points
verified email - 21 Apr 2013
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Paul was very courteous and provided excellent follow up and customer service. I am happy to recommend him to my friends and family.

johnt35
1 review · 5 points
verified email - 10 Apr 2013
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Carpet and Tile cleaning.
Paul provided a professional, friendly prompt service. He provided good follow up and we would use him again and recommend him to others.

stephenb13
#11 in Mulgrave VIC
1 review · 415 points
24 Mar 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Paul cleaned my fathers two bedroom unit. He was very considerate toward his health issues and he did a fantastic job on a very dirty carpet. I can highly recommend his service. This is the first review I have ever done, thats how impressed I was.

sandrad171 24 Mar 2013

Really good to know.... Thanks

verified email - 04 Mar 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Carpet in 3 bedrooms, living, family & dining rooms cleaned. Also kitchen tiles cleaned. Easy to contact, immediate response to enquiry, Paul arrived on time and did a great job. Kitchen tiles were an afterthought & the result was fabulous- just wish I'd had all the other tiles done too.

lynnel1
#26 in Ferntree Gully VIC
1 review · 405 points
15 Feb 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

My carpets look better than i thought possible, will last for a few more years,Paul was polite, pleasant and efficient and punctual