Frankston spotlight is great for ideas & the is alots of range. the staff are super helpfull will help you where eva possible. if they have not got it in they will call another store for you.

Approximate cost: $Depends on what u want but seem fare.

This place is massive. There a lot of range to chose from although it would have been nice to have better quality fabrics. The prices are very good. On a busy day its difficult to get assistance.

They have a fantastic range of products, in most cases they have what I need. The staff I have been served by have been friendly and happy to give advice. The only issue I've had with the store was during stock take, when they were counting all their stock on the floor. The staff were blocking aisles and wouldn't move, making you walk around them

I rang up to find out the price of a "Cars" Lightning McQueen bed for my son. I was transferred to 3 different departments "by mistake" then put on hold for 17min's then told they couldn't get hold of Manchester, I ended up hanging up on the person.
You would think being in the store that they wouldn't go look at a price for you even when you ask them too & the product that you want the price for is displayed right at the front of the store?!
Anyways....
I ended up ringing up 5 hours later thinking there might be better more helpful staff on by then. I knew what department to ask for after being told previously it was Manchester so I asked for it. The girl that took my call went "huh" when I asked then paused for awhile then said "oh yeah ok ok .... ???? Strange...
I got my price after waiting 7 mins for an answer..
I sent my partner to pick up the bed & he took my VIP card with him. The good part to this all is he got the bed for half price being $100 instead of $200!

I went there the next day to buy the Lightning McQueen doona cover set & I wasn't sure of what type of set's were on sale for half price so I asked the girl at the front counter to get someone for me to answer my question, she called them & again I waited prob about 9 mins. Nobody came so I walked off then I asked a lady walking by to tell me the price, she acted as if I had bothered her by asking for help. I bought the set at $40 instead of $80 in the end.
I will always go back to Spotlight as there products are fantastic but I'll help myself instead of asking for help from the un-helpfull staff they employ. They are shocking!

Approximate cost: $140 + all the other $$$ I've spent there recently