Recently visited and purchased new flooring from Staffords. The whole process from start to finish was so easy and very professional. The staff were lovely at the warehouse and the installers did such a great job.
All round great experience. Highly recommend!

If I could rate 0 stars I would.

Owner came back 2 times and still didn’t fix the problem. They took forever to get back to me, and wouldn’t own up to their problem. Im disappointed and wish I went somewhere else.

And not to mention he scratched so much paint of my fresh painted skirtings which i now have to fix.

If Chris wasn’t the owner, I don’t think he would be leaving houses like this if he had to answer to someone about his quality of work.. it wouldn’t be good enough.

The flooring, top notch. They're interested in you when you walk through the door to get your sale but as soon as you sign that contract the staff couldn't care less of their clients. We had THE WORST customer experience with the finance department, Monica. She was rude, condescending and showed a complete lack of professionalism. Their contractors who laid our flooring scratched my furniture, didn't deny it to his boss and once she accepted to pay for the damage it took nearly a month of back on forth phone calls chasing the third parties payment up as she kept lying saying that she would pay it within a few days.

Owner is rude and unhelpful fails to return calls or fix problems. Don't purchase anything from here. The staff are lovely but embarrassed to cover his tracks. I feel sorry for the employees!