The experiences are great as I had a claim previously with excellent customer service experience and hassle free. i would try the service again. Being the one of the largest insurance and banking company, it supports its promised value with highest quality of the service.

Mackay recently had a flood. As a result insurance went up significantly with a number of companies refusing to insure here. My house was unaffected by the flood and still my premium with a certain NSW insurer doubled. I call and tried to explain this to them with a "sorry but thats the price. too bad" response. Called Suncorp who gave me a quote of half the cost of my current insurer and $200 under my previous years insurance. I also switched my car over when they undercut my current quote. Overall Suncorp are highly recommended especially as Flood Cover is now included free of charge.

I had an accident recently and had done a bit of damage to my car. I rang Suncorp Sunday afternoon and explained my problem, the girl on the phone was very sympathetic and explained what I had to do. I then went to the assessment centre and they were very fast with my claim

Approximate cost: $1800

Like most people last year I topped up my Superannuation prior to the September cut off date with Suncorp. After checking my current balance online I find that I have lost over $22,000 of that deposit plus all contributions since. I fully realise most people have lost money from their Super but found that Suncorp was not interested in responding to my enquiry even though they have a 48 hr customer response time in place. Its almost like "we've all lost money in our Super so suck it up..." no response required. I'm baffled how major banks like this can lose your money & then just shrug their shoulders (?)

I use Suncorp for my everyday banking and they are great! I find they dont have hardly any fees...the only ones are the monthly fee and if I print out a receipt at another banks atm. Thier internet banking is great and I feel really secure with them. I would highly recommend. Oh and they have a sub account with your everyday account which is 5.5% interest.

very helpful staff, nice enviroment,new products , easy to open account ,lots of features , happy with the service , would recommend to all , insurance was compatable , and can have all accounts with one place , i`m happy wiht that

Approximate cost: $na

Over-priced and they know it! Last year, when I told them I was going to another provider ,they dropped my premium by over $100! But then the next year, it went straight back up again and then some! Clearly, they are overcharging for the service and they know it