I am very happy since I changed my phone over to Telatra. I now get better reception then I did before. My plan is the same cost but I feel it is better value as I receive more data

Approximate cost: $70

For several days I could not get my internet usage on either my computer or I phone. I spent nearly an hour on the phone today with Telstra telling them this and at one stage they took over my computer with "logmeon123" and after nearly an hour they said they would transfer me to another department but needed me to write down some information I would be asked for (approximately 16 lines of writing and numbers) and when I was transferred I was told that Telstra was having difficulty with their 24x7 app and that as soon as they had corrected this I would be able to go on line for my account information. You would think in this day and age of technology they could have told me this in the beginning or sent a message to all account members. What a waste of time.