The Fridge Guy

4.4
based on 7 reviews

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7 reviews about The Fridge Guy

verified email - 08 Jan 2021

Guy can out to fix my fridge, all he did was defrost it and spent the whole time answering phone calls. Less than four weeks later the fridge plays up again with the SAME fault. Was unable to get a hold of anybody from the 1300 number. In the end I called out somebody else and he actually fixed the problem as its a common fault. I wouldn't recommend these people unless you want to throw away good money.

Approximate cost: $180

verified email - 04 Dec 2020

Was ready to purchase a new fridge but thought I would give them a call to enquire if repairable.
Spoke to Tony who diagnosed the fault over the phone and suggested a temporary fix - warning that it would recur.
When that happened, he arrived as arranged and repaired the fridge for the estimated price.
Cannot speak highly enough of Tony and this mob.

Approximate cost: $450

18 Jun 2020

Just brilliant. Spoke to Tony who gave me an approximate diagnosis over the phone and asked me to send details via email of my faulty Westinghouse fridge. John then responded with a thorough diagnosis from the most likely to least likely scenarios and also quoted a price for either or, which was very fair. Arrived to scheduled appointment, fixed it in less than half an hour and was spot on with initial diagnosis. Also gave 1 year guarantee and told me to monitor for 24 hours and to call if there were any issues. Highly professional, friendly and explained everything thoroughly. Had initially called Westinghouse and when their tech arrived he just told me to buy a new fridge without even running any diagnostic tests, saying it would die soon anyway, hence, why I soon after called “the Fridge guy.” Would definitely recommend them. Very happy customer

15 Feb 2019

Serviced my side by side Westinghouse fridge freezer. Very professional, great service. Tony knew exactly what was wrong and fixed it. Highly recommend this company. So happy to have my fridge freezer working again. Thank you, Tony

verified email - 21 Feb 2013

Repair and replace fridge timer switch, the service was fantastic. I rang on Sunday afternoon and explained that I WAS DIABETIC AND HAD INSULIN IN THE FRIDGE, by 1 pm the nexy day it was repaired. Over and above service level. Thank You

robertn6 22 Feb 2013

Good repair guys are hard to find.

verified email - 10 Feb 2013

Serviced an out of warranty repair on a large side by side fridge. Booked service and he arrived on time, no hassle with the repair, not too pricey. Would recommend for fridge/freezer repair/service.

Anonymous
verified email - 12 Jan 2010

repairs to a freezer within 24 hours of my call just prior to christmas . there was also a promise of immediate follow up should I have any problems. I would recommend these guys to anyone

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