The Rapid Wrench Melbourne

5.0
based on 527 reviews

Customer Approved
“We make customer
service a priority”

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527 reviews about The Rapid Wrench Melbourne

verified email - 23 Feb 2017

Happy to chat to Mike in the driveway. Learnt about the process as he dis- and re-assembled my bike. Two days later and it's still hanging together!

13 Feb 2017

First of all, great communication. Everything done via email with super speedy response. Mike visited my office and serviced my bike while I was working, My road bike felt like new on commute back.

highly recommended for convenience and expertise.

11 Feb 2017

Great service. Called Rapid Wrench to fix my bike on the weekend. He came to my house, really easy to talk to. Gave me some advice on a little maintenance and also fixed my brakes without being asked. Would definitely use again considering I just came off from a bad experience with another bike repair place and the level of service was night and day. Thanks guys.

10 Feb 2017

I called Mike to come and check my bike out after a accident. He did a great job, , aligned the wheels, changed tyres, cleaned bike and make sure it was good to ride again. Very professional and friendly and did not try a sell stuff I don't need. Thanks John

08 Feb 2017

I can't recommend this business highly enough. Michael is friendly, communicative and thoroughly professional. If you shy away from having your bike serviced because of the inevitable encounter with "bike shop wankers" then fear not - there's none of the patronising and superciliousness that you normally get when you deal with a bike shop - just great skills, a very friendly attitude, and useful information. The price of components (if needed) is highly competitive with any bike shop (in fact cheaper). The price of a service is a huge bargain - most shops charge well over a hundred bucks - Rapid Wrench charges 89 bucks and comes to your house. That's a great deal.

Michael took my neglected, decrepit, old commuter bike and got it humming. It is now a complete pleasure to ride. He did the job quickly, very well and the communication was first class. If you're a commuter/non-sporting cyclist looking for a high quality service without the Tour De France attitude, The Rapid Wrench is the way to go.

03 Feb 2017

Trust...enough for me to hand over keys to the house..."lock her up when you're finished, guys?"
An honest, skilled and professional outfit. Friendly guys who work closely with the owner to get the best possible result.
Accurate quoting and good communication throughout.
Massive thanks for all your time and effort, Mike. Cheers.

verified email - 02 Feb 2017

Mike did a full strip and service of my CX commuter bike.

The bike was in exceptional condition after he finished and was smooth as on the ride in to work the next day. Mike was also extremely helpful and knowledgeable on parts and future replacements needed.

His van was impressively equipped and stocked with components, better than the last couple of bike shops I visited.

The bike is looking much better with the new bar tape and chain ring.
:)

verified email - 02 Feb 2017

Mike arrived promptly in his amazingly fitted out mobile workshop. He has an amazing eye for detail and offered lots of great advice. My 12 year old road bike now rides as well as when it was first purchased. The price was reasonable too. I have no hesitation in recommending the company.

30 Jan 2017

Mike serviced our three road bikes over two sessions. He went out of his way to source some parts that were not available locally. During the service he kept in touch, advising what was worn and what the options were. An excellent result!

verified email - 29 Jan 2017

Mike's great. Both advice and quality of work. Highly recommended. Was definitely worth the appointment wait time.

Approximate cost: $124

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