l recently boarded my two beloved cats at Top Cat l would like to express my gratitude to Annette owner of cattery my cats settled back at home with no stress or anxiety which contributes to the dedicated care she gives to the animals in her care she is very passionate which was obvious from our first meeting l would recommend her for piece of mind in boarding your furry friends thank you again l will be back Colleen Morgan Mt Duneed Geelong

Would never ever take my cats anywhere else!!!
This is the cleanest and best facility with someone who is passionate about looking after your cat/s!!!!
The hours were made very clear to me from the start and if I wanted to get my cats looked after at the best cattery I have ever seen, then I worked to those hours and it was pretty damn easy, not too hard when you are prepared!
You will not get a better carer for your cat/s, I have been going there for 7 years, never ever had a hint of a problem or concern with Annette.
Lois

Off on holiday tomorrow all orgainised, then I get a call from the cattery stating that they are closed Wednesday and I can't pick cat up until Thursday I said will I be charged she said yes. I said this is strange she said she always has Wednesday off and employs a person to do the cleaning on that day, and told me their were plenty of Catterns to go to and hung up.

I understand that people have days off but that should not stop running a business especially a cattery running 7 days a week. Very disappointing attitude and customer service. USER BEWARE.

When I inspected the premises, I was impressed by the facilities, so made a booking. It looks like someone's lounge room rather than a conventional cattery. However, the owner's attitude leaves a lot to be desired. The drop off / pick up hours are quite restrictive compared to most, and when I dropped my cat off 5 minutes before their closing time I was berated because she had "other things" to do. My booking was for three weeks, and I was charged a higher rate for the last two days because it was the first weekend of the school holidays. It was only a few extra dollars but that, combined with the distinctly unfriendly attitude, means that I won't go there again. Maybe it's a case of her relating better to animals than people, but it's the people that make the decisions and pay the money. My cat appears to have been well looked after in pleasant surroundings but I'll be looking elsewhere next time.