Ultra Tune

2.3
based on 3 reviews

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3 reviews about Ultra Tune

verified email - 20 May 2017

Replaced coolant reservoir to fix a leak. Leak persisted so I took it back to them. They claimed they checked all their work and that I needed a new radiator. Sounded dodgy to me so I checked things myself - they pinched an o-ring seal doing the original work, and either lied that they checked it, or knowingly tried to wrongly sell me a new radiator. Neither possibility reflects well on the business.

I also had to replace a fuse that was blown due to them spilling coolant on nearby electrics.

16 Dec 2016

I get my Rover Mini Cooper serviced with Dave. Great service, they are a quality local business that don't charge an arm and a leg. Happily recommend them to anyone looking to get a car service.

verified email - 13 Jan 2010

Asked for a normal book service from these guys for my Holden Commodore got a call from them halfway through the day saying the brake pads were shot and needed to be replaced so I said OK but keep the old ones, that I am a tradesman and wanted to check for myself. When I went to pick up the car the old brake pads had mysteriously vanished. They the gave me a list of faults with the car including $55.00 (genuine price from Holden dealer) engine mounts that they wanted $800.00+ to replace. They had listed the radiator & hoses as needing replacement although a reconditioned one and new hoses were fitted only 6 months ago. That is just for starters, almost none of the work recommended actually needed to be done! I took the service report and the car to the RAC and they checked it over - not only was there very little on the service report but they MISSED a loose nut on a tortion rod that could have caused the steering to FAIL causing a serious accident. I complained to the MTA but they get paid by Ultratune not me so they didn't care either. Bottom line = STAY AWAY.

Approximate cost: $1600.00

denised 01 Dec 2010

This information has probably been posted via a trade competitor. I personaly know this business and many comments are incorrect.

ianc6 01 Dec 2010

Dear denised,

I am not a "trade competitor" - I WAS a loyal customer until Ultratune Joondalup tried to rip me off by claiming thousands of dollars in repairs needed to be done..

I sent written complaints to Ultratune Joondalup, Ultratune corporate office, the RAC and the MTA..

The RAC report showed none of the reported faults were real and found the dangerous torsion nut that Ultratune Joondalup missed..

Additionally Ultratune Joondalup incorrectly refitted the sump plug causing a major engine oil leak that was eventually fixed by Ultratune Whitfords..

It would appear that you do not know this business as well as you thought as it is your comments that are erroneous - not mine..

There is a well documented paper trail of irrefutable evidence in this matter that shows Ultratune Joondalup to be money grubbing shysters of the worst kind...

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