UroBriz

5.0
based on 261 reviews

Customer Approved
“We make customer
service a priority”

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261 reviews about UroBriz

26 Aug 2022

Dr Boon Kua is an expert who put me at ease with my condition, explained the procedure in simple terms and was open and honest about the subject. Discussions with him were easy and he made it easy to discuss sensitive issues. He also shared his sense of humour in an appropriate manner which I really related to.

26 Aug 2022

Excellent practice from the ladies in front office to Dr Boon Kau he is easy to communicate with and makes the whole process of prostrate cancer from diagnosis from surgery to post surgery,to penile implant if that’s what you want just feel as though you are in safe hands
Thanks Dr Kau for one saving my life and also giving me a full life back

09 Aug 2022

Dr Kua was outstanding. He went through all of my options, explained all of the outcomes, risks and recovery times. He was always mindful of what my requirements were and took the time to clearly explains each of the procedures. There was never a rush to get through an appointment. Time wasn't important to him, relaying information and getting things right was. Brittany at the front is always professional, accommodating and friendly in what can sometimes be a time of stress for some patients when they arrive. It is a very comforting, professional and encouraging environment from start to finish.

22 Jul 2022

My experience with Dr Kua was great, I needed a procedure done fairly quickly, his staff booked everything seamlessly and kept me in the loop. I've had a good outcome post operation and felt cared for at every stage, the hospital staff where wonderful also. I'm very grateful!

21 Jul 2022

Staff are very friendly and efficient. Dr Kua is a very experienced and skilled surgeon and the whole process from diagnosis to surgery was much quicker than expected.

21 Jul 2022

Knowledgeable, rapid response to a potentially deadly illness - clearly the surge is top if his game - dont expect out to be cheap with insurance (and definitely not without) - but confidence in the process - and the support of the Wesley and its people and tech leaves you feeling in very safe hands.

Just one thing to note.. Im surprised that in a recent visit neither the doctor nor staff were wearing COVID masks: not what you'd expect in a pandemic with high incidence of cases, and lots of vulnerable patients around.

21 Jul 2022

Staff were excellent and very friendly.
Dr Boon Kua was fantastic and a great surgeon

21 Jul 2022

Dr Kua is a very skilled doctor. everything he said was correct.
good recommendations and a great surgeon.
I am now cancer free. i would highly recommend him to anyone with prostate cancer.

16 Jul 2022

1. UroBriz shop front staff are very professional and friendly.
2. Dr Kua is very professional, however, he doesn't greet you with a handshake as you walk into his office. Maybe a little "standoffish" but as soon as you sit down the friendliness appears and so does the smile.
3. The conduct of Dr Kua at the hospital was professional but his bedside manner needs work. He came into my room, sat in the chair near the door, stated was was necessary and left my room.
4. The post operation consultation at his office did cost me $130.00. I thought this could have been free as the operation did cost $3500.00.
5. My prostrate problem is gone and a big thanks to Dr Kua and his team.

UroBriz 16 Jul 2022

Hi Michaeld 495. Thanks for leaving us your feedback. I used to greet every patient with a handshake at the door before and after the consultation but unfortunately COVID put an end to that. We also need to practice social distancing hence I pull up a chair now and sit a meter from the patients bed rather than the usual bedside chat and greetings that used to happen before COVID. Just following the rules and trying to minimise the risk of COVID transmission to each other. Im glad you had a good outcome from the procedure. Some operations do attract a post op consultation fee and some dont. I wish you all the best.

verified email - 27 Jun 2022

True professional. Extremely confident with any decisions he makes.
I walked in with cancer - after robotic surgery with Dr Kua, I am cancer free (now about 8 months.) He also arranged for a colleague to do a large hernia repair using the "bullet" holes he had already used.
He listens, exudes positivity, and give of his time freely.

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