Westside Electrical Group

4.9
based on 21 reviews

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21 reviews about Westside Electrical Group

verified email - 12 Oct 2023

We had light fittings and switches changed and I was very happy with the service, from the prompt responses to the quality of work completed. We will definitely use Andy again in the Future, thank you.

Thanks for the review

verified email - 15 Jul 2023

Customer service and this company are strangers. Didn't introduce himself when he arrived.
Came to do a job was here for 20 minutes and left us with problem to solve. Was on the phone more interested in solving a personal issue he had while he was here.
Suggest some customer service training for the staff.
Would recommend this company.

Approximate cost: $300

Great story but not true. You were quoted $300 in writing to have an oven and rcd installed. The tradesman arrived early introduced themselves to yourself, your husband and dog then had the new oven installed within 30 mins. We also advised at where to recycle the new oven. You paid the invoice of $300 on the day. We then left your place took a customer call in the car when you ran out the front and demanded you only be charged $250. We asked you to wait a minute while we finished up on the phone with another customer, which somehow you thought was unreasonable. We then explained it is was a written quote & a fixed price to which you agreed in writing and was about to show you the email confirmation when you stormed off.

Lastly you also bought an oven which was the wrong size and the stone bench top will now have to be cut down by a stone mason in order to get the new oven to fit. We are electricians and can not help with this issue. We suggest checking all measurements before purchasing a new oven and not taking your frustrations of poor decision making out on out staff.

01 Feb 2023

Andy replaced 3 ceiling fans. I was happy with the service he provided. I would highly recommend him for any electrical work. He is professional and arrived on time.

28 Oct 2022

I was most impressed by the prompt, professional same-day quote & service by this company to replace 2x wired smoke alarms, 1x mains RCD safety switch & 1x circular fan-forced oven element, all for a very fair & competitive price. I would definitely recommend this business to anyone requiring household electrical services.

Approximate cost: $540

21 Aug 2022

Couldn't be happier with the service that we got from Westside Electrical. Our new oven arrived and I emailed Westside out of office hours to have it installed and stated in the email that I didn't expect a reply until the next day during office hours. Andy replied straight away and was very efficient with his reply because he asked for a photo of our very old meter box and as we thought it needed an upgraded rcd. Anyway, luckily we were able to get Andy to come out the next day and we got the best service ever. All of his prices are on the website so you are aware of the cost but Andy also let us know via our emails. Would highly recommend Westide Electrical.

Approximate cost: $1780

verified email - 09 Oct 2020

I had a reticulation controller replaced. Excellent and professional job, well done. I'd definitely recommend these guys

Approximate cost: $300

Thanks for the review mate have a great weekend

verified email - 09 Apr 2020

My oven was no longer heating , found Westside Electrical on Google. Rang the company - Easter Thursday 8.30 am. Did not expect repairs until after Easter.By 10.45 am Andy had been and repaired the oven. Couldn't believe my luck that a company could be so prompt and efficient. Would highly recommend the company and Andy in particular.

Thank you for the kind review, happy easter

29 Mar 2020

I would recommend this business. Very fast and efficient service for my property in Joondalup

Approximate cost: $600

Thanks for the review

19 Mar 2020

We couldn't be happier, as Andy was here at the time we arranged and replaced the oven element and even repaired the fan as well. The price was cheaper than the others, and we found Andy very helpful and friendly and would definitely recommend him to all our friends.

Approximate cost: $200

Thanks for the review

verified email - 18 Jul 2019

Super fast service, prompt and reasonably priced. Highly recommended.

Thank you for the review :)

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