I am always placing last minute orders with this company. They are always flexible and go out of the way to ensure customer satisfaction. Products are great and make great gift ideas. I heard about them by word of mouth.
Approximate cost: $25.
I ordered a package of wax melts in peach & cranberry for my wife's wax burner. I also noticed that they send samples for free so I requested one. I was happy to find out it was a nice sized round of wax and not just a fragrance sample.
The turnaround time itself from WA to NSW was 5 business days, and I was very pleased with that. The website is easy to order from and even tells you how many of each item is left in stock so there is no confusion. The prices on the wax melts are what I expected and I couldn't find them cheaper anywhere else with shipping combined.
The package arrived nicely packed with no issues there. The included the sample in a little burlap bag with the company info, 2 business cards on nice paper, my receipt with a hand-written thank you note, and a WOMO paper telling me how to review them.
Overall I am very pleased with my purchase. My wife loves her melts, the house smells great, and I have found a new website to purchase Christmas gifts from.
Approximate cost: $6.50
Many thanks for such a detailed review of your shopping experience with Wicked Candle Company. Our wax melts are fantastic to use with a oil burner or electric warmer and are the same fragrance strength as our soy wax candles. Fragrances samples are an additional service we provide our customers to enable them to 'try before you buy', this service is completely complimentary and we are thrilled you are happy with the quality of the sample. Thanks again and we look forward to your repeat custom at Wicked Candle Company.
The guys we spoke to at the Handmade Expo market in Rockingham today were courteous, friendly and helpful with their products. Thanks
Approximate cost: $10
Thank you so much for your review of Wicked Candle Company Rockingham. We had a fantastic day at The Handmade Expo selling our soy wax candles, reed diffusers, aromatic room sprays, soy wax melts, bath bombs and other great products. We look forward to returning in the coming months. You can also find us at the Wellard Community Markets or online at www.wickedcandlecompany.com.au should you wish to place an order online. Thank you! :-)
Amazing! Products and service are outstanding and the quality way better than many other high rated big brand products I have tested.
Thank your for reviewing your recent experience with Wicked Candle Company Rockingham. The reviews we receive help us to improve our products and service delivery. We always aim to delivery superior quality products at an affordable price. Visit Wicked Candle Company for all your gift ware, candles, reed diffusers and custom made candles. Thanks again! :-)
Great range of products, terrific prices, absolutely beautiful scents and the best thing is that they are a local business!
Approximate cost: $20
Thank you so much for your review of Wicked Candle Company. We sample many of our fragrances before releasing them to the public, some just don't cut it. We do our best to only delivery premium quality fragrances for our hand poured soy wax candles, reed diffusers, melts & aromatic room mist all at a reasonable price. The outstanding customer service, ambiance & good looking staff come completely FREE OF CHARGE!
Am very happy with my shopping experience at Wicked Candle Company..I live on the east coast of Australia and my parcel arrived inside of a week..great value for money..awesome product..my home smells amazing now..left a little thank you note on the receipt..real customer service even though I purchased my product online.
Approximate cost: $20
Thanks for reviewing, I will definitely be checking this candle company out.
Wicked Candle Company aims to delivery a complete customer service experience. Thank you so much for your review. We are delighted to receive your feedback. We always aim to have all orders shipped out the very next business day as we understand how important shipping times are to all of our customers. We hope your are loving your reed diffuser refill! :-)
Great unique candles, sent out quickly and they always wanted to keep me informed on what was happening and always wanting to thank me for my purchase. They were really nice!
Approximate cost: $28
It is an absolute pleasure to be able to deliver such a high level of customer service. Your review of Wicked Candle Company is testimony to that. Thank you for your review and purchasing your scented soy wax candles from Wicked Candle Company. Did you know we also offer aromatic reed diffusers? They last over 6 months and are fantastic value for money. Thanks again :-)
Lovely shop, lovely people, check out their facebook page ans devine scents. They have everything you need to have that perfect smelling house. It's important to support local businesses.
Approximate cost: $10
We pride ourselves on being a local Rockingham business and delivering a customer service experience. Thank you so much for your review of Wicked Candle Company and for your support of local business. Did you know we offer a fantastic candle refill service? Thank again
I recieved a free sample for doing a short survey. Lovely gesture & it smells divine. Thank you very much.
Approximate cost: $free
Thank you so much for leaving a few words regarding your experience with Wicked Candle Company. We are a Perth based business and make all of our soy wax candles by hand. Not only do we sell candles, diffusers, gift ware and aromatherapy products, we also sell ambiance and service! :-) Thank you again
I received a melt in the post today and all I can say is WOW the smell is truly lovely, my house smells so fresh and gorgeous
Approximate cost: $free
Thank you for your feedback of Wicked Candle Company. We are so glad you enjoyed your sample. We offer lots of great products from soy wax candles, reed diffusers, skin care & gift ware. We make all of our own products at our warehouse in Rockingham, Perth (with the exception of gift ware). Please let us know if we can be of any assistance to you, we would be more than happy to answer any questions you may have.
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Thank you so much for your review of Wicked Candle Company. We aim to be Perth's leading provider of candles and aromatherapy products to both the retail and wholesale markets. Being flexible ensures that we not only meet our customers expectations but we exceed it. Thank you again.