I'm 80 years old and called up Robert as I couldn't do my banking online. He offered a remote support session and after reading the reviews I was comfortable letting him in my system. I had someone else who looked at this issue and gave up and suggested to call another tech. After spending over 3 hours with trying to diagnose what the issue was, it turns out that it was Telstra's fault. Robert even drove to the bank to put them them on the phone as he knew that it was hard for me to get to the bank myself. Thank you so much Robert for your expertise Robert, you are so caring and undestanding for what you did for someone you don't know. I will continue to use you.

Robert came and fixed all my issues, professional and polite and explained everything in words that I understood. Would use him again.

I'm really happy with the service. I had a VPN that was preventing me from getting bigpond emails. Robert explained why this was causing issues due to a blacklist and recommended an alternative. Thank you for your help Robert.

I called this business late in the day to ask if he could extricate me from a situation I had caused through my own ignorance.
Robert not only took on the job immediately but also gave counsel relieving my sense of stupidity with my actions. He worked into the night and then completed the task next morning. Good job !!!

They were able to fix some of the technical issues of my computer. Thank you very much!

explained everything really well for someone not into the digital world. Also wrote up a instructions in a document so that I could follow later with the advice he gave so that i wouldn't forget it after he left.

great bed side manner - helped me out immensely, my previous computer guy was too hard to work with. Only charged me 1.5 hours despite being on there for over 2.5 hours. Thanks

Fixed my email, DNS etc. Professional service and a great job all round. I can highly recommend.

Very happy with my contact with Robert. I got hacked and called him after being referred by the bank to him. Robert took several hours but made sure my computer was clean and I felt comfortable with the job he did.

I have been scammed before, and Robert offered a remote support session, and after reading these reviews I let him have access to my computer and he was able to resolve the issues I had. Robert had such a friendly and reassuring manner my husband and I are elderly and we felt quite safe with him and nothing was a problem.