Zoo Computer Repairs

4.9
based on 998 reviews

998 reviews about Zoo Computer Repairs

18 Mar 2022

Hamid was prompt, efficient , polite and willing to come to help on a weekend. I would recommend him and have no intention now of using any other company .

18 Mar 2022

Great service highly recommended

18 Mar 2022

Fantastic and fast service. A pleasure to deal with for insurance purposes also!

verified email - 18 Mar 2022

I had a broken screen that was fixed perfectly and very quickly. However, it was very overpriced. It cost over $900. When I broke it a second time i went to a competitor and was only charged $650. It was never explained why it cost so much extra the first time.

Approximate cost: $900

19 Jan 2022

The team at Zoo Computers whent over and above with their service provided to me for my computer email fix. Best Service and Best Price. Would highly recommend the company and will use them for any furure services required. Thank you Robert and Greg!

verified email - 17 Jan 2022

Do not recommend!
Gave two laptops & a desktop to fix. Completely wiped laptop of 5 years worth of family photographs - was not given option to save photos, they just did it. Without communication the technician went on holiday & were uncontactable & when we finally got in contact they said they had disposed of the one laptop & desktop left in their care without notifying us - they had two mobile numbers & and email address.
I left a voice message and raised an online ticket with the parent company and they never responded.
There was no paperwork for dropping off our items to outline possible T&Cs about what they do with personal items. We have a recording of our last conversation with the technician where he admits it all with no remorse.

The Qld law sates they have to make contact before selling/disposing of personal items left in their care.

They also go by the names of "Home Computer Tech" and "Fix It Home Computer Repairs".

30 Dec 2021

Luke got our laptop issue sorted. Very friendly and efficient. Would use again and would recommend.

13 Dec 2021

Super happy with Robert and his team of technicians. They are speedy and reliable and I find they can solve my IT issues and recommend better set-ups. Highly recommend.

Approximate cost: $110

verified email - 08 Dec 2021

Highly recommended! We have been using Zoo for years and wouldn't go to others. Always helpful and flexible.

01 Dec 2021

Very professional service. My laptop was repaired & was I’ve had no issues with it since.

My laptop was repaired after my screen stopped working.

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