Reviews by georginam389
Do not recommend!
Gave two laptops & a desktop to fix. Completely wiped laptop of 5 years worth of family photographs - was not given option to save photos, they just did it. Without communication the technician went on holiday & were uncontactable & when we finally got in contact they said they had disposed of the one laptop & desktop left in their care without notifying us - they had two mobile numbers & and email address.
I left a voice message and raised an online ticket with the parent company and they never responded.
There was no paperwork for dropping off our items to outline possible T&Cs about what they do with personal items. We have a recording of our last conversation with the technician where he admits it all with no remorse.
The Qld law sates they have to make contact before selling/disposing of personal items left in their care.
They also go by the names of "Home Computer Tech" and "Fix It Home Computer Repairs".
Wonderful service. Made a huge effort to be available at short notice & always helpful. Great range of products at best price on the north side. Will definitely use again.