Reviews by richardm477

This review is for J S Salmon Plumbing, Albion QLD

verified email - 30 May 2017

I have used Salmon to install my hotwater system and had no problem. I also had them change over a toilet suite- expensive but they could come straight away.
That is why i went back as they had done standard jobs without a problem. They were on time and quoted $500 including $60 in parts to replace a sink and at the same time plumb the dishwasher and remove the incinerator when changing the same size sink.
Actual cost $837 and this was after a "pensioner discount " of $89. They took 4 and 3/4 hours to do the job. Parts were $140 not $60 as quoted.
They charged call out fee of $150 plus $550 for labour. The description of work requested was very accurate and the quote was 60% out from the actual charge. Not acceptable. I spoke to a staff memeber and he wasn’t interested.

To add to the ridiculous charge:
- I requested they call me so I can pay rather than my pensioner mother. That wasn’t the case they charged her there and then saying that is what they have to do. I wonder if this is because if they had asked me I would have queried the $300 discrepancy ? This was never the case when I used them in the past.
-On pre-inspection the sink before installation by the plumber – no marks seen- after install two chemical type stains “appeared” which have been very hard to remove and are still visible. Of course they said it was not them but if it wasn’t there before and was there after install who could it have been ??
-They also chipped the worktop when installing the sink……

Would I use again ? no.

Approximate cost: $900

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