POOR SERVICE Was quoted $330.00 for internal and external pest spraying for a double storey home. The pest inspector only sprayed the exterior of the lower level of my property and deemed that internal spraying was not required (AS ADVISED BY THE PEST CONTROLLER). The top floor of my house was not sprayed at all. A small amount of gel was applied behind the mirrors in my bathrooms for the problems with ants.
The quoted price was for internal and external spraying of 2 levels which did NOT occur. Nonetheless, this company insists that I am liable to pay the full $330 despite not carrying out the full treatment. They did offer to send a second person to spray the interior however, this seemed pointless given the first pest controller advised this was not required.
When I queried the cost with Adams Pest Control, they refused to reduce the cost according to the actual work performed. I felt that this was not fair given less work was involved. They also failed to advise me that the price was $330 regardless of less work being required. After I requested a reduction or a credit towards a future service this company would not reduce their price to reflect the actual work carried out. Why is it that when you require additional services, you are charged accordingly but when you receive less, the price does not reflect the actual service? $330.00 is excessive for a job which took less than 30 mins to complete.
In addition, this company refuses to stand by their warranty. The pest controller advised me that regardless of rainfall levels, the poison would still be effective however, this was contradicted by the office staff who advised that if there is a high level of rain, they will not honour their guarantee.

Approximate cost: $330.