A hurried order was fulfilled and delivered on the same day.

My daughter said the flowers are fresh an beautifully arranged.

The owner went to great lengths to make sure my daughter was home for the surprise delivery with sms and mobile communication.

The owner is lovely to communicate with...so helpful.

I would definitely recommend The Aberfoyle Hub Florist.

Thank you

Bobbie

For the first time, I ordered 2 roses from this business.

One of the roses arrived in a good condition however, it was clear the second rose was of vastly inferior quality. The root system was extremely sparce and not consistent with a healthy plant.

I immediately contacted the owner of the company Diana however after much communication it is very clear that the owner of the business has no intention of accepting she has sent an inferior plant or assisting in any way. I say this as I have a comparison...namely the second rose sent from the same business with a healthy root system and is currently planted and has some growth unlike the bare stems of the Candle.

I had a local rose enthusiast (who grows and propagates) look at the rose prior to planting. She confirmed my concerns of the Candle especially in comparison to the second rose sent at the same time.

I had absolutely NO indication from Diana that she has accepted any points I have made during this very unfortunate experience.

There is no customer service. Nothing but deflection.

The cost of these roses (in addition to postage) is not insignificant and one would at least expect some customer care and concern....not deflection and lack of responsibilty especially in these difficult financial times for both consumers and business owners.