Reviews by robj99

This review is for Melbourne quality removals , Clayton South VIC

verified email - 13 Jul 2017

Our decision to employ this company was a disastrous one. They were appallingly bad. They taped up valuable pieces of furniture, which marked the furniture. They did not pack items into boxes when they should have been packed properly - for example, our records were put into a duffle bag instead of into boxes (and at least one record is broken). Items in drawers were not packed but rather the whole drawer transported inside another piece of furniture. Many items were transported in our sleeping bags rather than being properly packed. Items we asked them to leave were taken, while many, many items were left behind. In fact, they left half of the attic contents, as well as many other items, which necessitated us having to go back and do an extra two days of moving items ourselves. They didn't even start the job until after lunch on the first day, which meant that they ran out of time. Incredibly, they barely used any packing boxes or materials - using our items and bags to transport items! All in all, it was a very unprofessional job. We had had a quote from a very professional removal company that we didn’t take as it was more expensive than their quote (and I wanted to give a new, young company a go) but given we ended up paying them far more than we expected to, it is clear that we made the wrong choice in our removal company. I would have preferred to pay an extra $500 to have the job done properly.

Approximate cost: $2000