I would not recommend using this service. As I underestimated the amount of cubic metres to be moved, (for a 2 br unit) they added an extra $1000+ which was taken from my c/c without consultation, in addition to the deposit of $800. I only had the movers say so that there was so much extra involved. The movers were very uncaring of my belongings and when they arrived at my new home, they had been drinking.