Probably the smoothest move I've done! I've moved 7 times in the last 8 years and have had horrible experiences with other removalists. iMover is definitely one of the best ones I've hired so far. They were FAST (some removalists deliberately move slowly because they are getting paid per hour!) and SMART with the way they moved my furniture. They were also very careful in handling the move (we had glass doors and mirrors on the wall). The guys that came were really nice and polite. THE only thing to watch out for is the surcharge that they ask if your place has stairs. I wasn't told about this over the phone when I booked them, so I negotiated. Other than that, it was a pretty good experience.