Reviews by rong5

This review is for Cartridgestore (cartridgestore.com.au), Darlinghurst NSW

verified email - 29 May 2018

Cartridgestore - you are amazing. I ordered in the afternoon of a Thursday and the package arrived in the morning of the next day. It was intact and exactly what I had ordered. Your attention to detail, levels of stock, price/value, and customer service are super fantastic. Thanks for being such a great company to work with.

This review is for Bidets2go, Mount Gambier SA

verified email - 07 Aug 2017

What a breath of fresh air - pardon the pun! Jo and the team at Bidets2Go are simply outstanding.

My wife was wandering the isles of our local Costco a few days ago and rang me jumping up and down with excitement - "I have found a Bidet!". It was a USPA 7000 unit. We brought it home and I installed it later that day. All was good until then next morning when I noticed it was continuously cleansing/draining on a 20-30 seconds cycle. I Tried every thing in the book to fix the issue. No luck.

I rang Bidets2go which was listed by the USA firm as the AU go to for support. Jo quickly returned my call and spent over 30 minutes working through options for resolution even though it was not one of their units and they don't have the detailed support manuals. Jo was marvellous and would not let the issue rest until we could solve it. In the end, it was remove and return to Costco for replacement. I installed the new one and OMG it had the same problem the next morning. So, I spent the week conversing via email with BioBidet in the USA. We sent videos and pictures and in the end - no resolution. So that unit went back to Costco and I rang Jo to share the story and order a BB1000! That was Friday and the unit arrived Monday as promised. I quickly reviewed the new manuals and instruction sheets (I already had the manual that Jo shared with me via PDF so I was ready ahead of time) and installed the unit to the great delight of my wife. What a difference. It is like chalk and cheese. The BB1000 is soooooo much better that we feel totally justified in spending the extra to get it vs the cheaper other brands. Thanks Jo and team for looking after us so well.

I highly recommend Bidets2go for their great service, personal responsibility and willingness to go far and beyond to help out customers. Thanks.

This review is for Cartridgestore (cartridgestore.com.au), Darlinghurst NSW

verified email - 16 Sep 2013

My cartridge order process is now so simply and reliable using Cartridgestore. The Web site is easy to use and with my saved details I can get the job done in a very short time.

Approximate cost: $600