I have spent thousands of $ in this store including an expensive set of headphones which began to deteriorate within the warranty period however when i enquired re the coverage and staff checked the purchase date i found i was just(days) out of warranty, but was told not to worry they contact me when resolved. I received no contact and after a period of time went back to the store. Another staff member then contacted the distributor and i was told they would not cover the replacement parts. I was then told that due to my past patronage the matter would be taken to management , i assumed for a result based on goodwill and that they would be back in touch. Once again i received no contact. We are talking about a set of ear pads here, $60 to$70 worth, i am disgusted, its not the cost, its the principle!! i will never shop there again and will yet anybody know why