I am well aquantied with moving house, having to do it every 18months- 2 years for work. Amovers are by far the worst removals company I have ever come across. I am have reported them to consumer affairs and strongly recommend that you stay away from this bunch of unprofessional ameatures.
They showed up with no packing boxes or packing materials despite being booked in for a full pre pack. They then proceded to stand around doing nothing for almost 3 hours while they waited for someone to delvier the materials. They then charged me for those 3 hours at $170 per hour! When I questioned this at then end of the move, I was threatened an intimidated by the 3 men. It was 9pm, I was in a new home on my own and they threatend to take my possessions of me if I don't pay for the time they stood around doing nothing! They would not leave my house or ring their boss or allow me to speak with someone in charge.
Upon unpacking my boxes after they left I discovered 4 boxes packed with nothing but butchers paper, and I discovered that my brand new double bed matress was ripped in three places on the bottom, and in one place on the side.
They failed to deduct my $100 edeposit from my bill.
All this would have been fine if the follow up customer service was professional. However, when I reported these issues to the company they simply denied it, and refused to refund me for time that they stood around doing nothing, and refused to refund my $100 deposit, and refused to send me any uinsurance information so I could claim the damage they did to my matress.
I am taking them to VCAT, and anyone else who has had issues with Amovers should do the same. The biggest issue was that I was made to feel unsafe, and threatened.

Approximate cost: $2700