The gym is great, one of the best I've been to. Its really well thought out. Affordable with no contracts. I love the classes, the gym is clean and the instructors are motivating. I also love the separate businesses that are also operating within ZONE. My one issue is with the creche. Some of the women are great (maybe 3) but a lot lack people skills (a simple hello would suffice) and seem to show little to no interest in children, some act as if you are putting them out by leaving your child there. I know a lot of other mothers have similar feelings about the creche staff. For this reason I try not to stay longer than I have to and if I can avoid using the creche I do. If this issue was fixed I would have no problems giving 5 stars.