Reviews by sabineb818

This review is for Home Appliances Plus, Hobart TAS

verified email - 16 Apr 2022

I’d give less then a star if I could .. I ordered an office chair nearly 8 weeks ago.. been trying to contact the company non stop.. finally got through on the phone and I requested a refund asap!! They said no problem and apparently sent my details to the refunds department .. a week later I get an email only giving me 3 options and a refund not being one of them!! Absolutely disgusted in their service and I’m going to continue to push for a refund !

Adding: I’d give less than one star of it allowed me.. ordered an office chair nearly 2 months back for $90 .. haven’t received anything , I’ve been asking for a refund for weeks now, they no longer answer my calls and don’t respond to emails! I did receive an email last week from them although it was attention to Sarah! I’m not Sarah! And I don’t order a damn lawn mower!!!! I’ve had to report it to my bank as fraud and they have opened an investigation… I’m disgusted in the complete lack of customer service ! They are meant to be in Melbourne although their customer service is in the US so I wander if it’s a scam !

Approximate cost: $84

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