Reviews by saleemm

This review is for Absolute Car Care, East Brisbane QLD

verified email - 05 Jun 2020

I feel a compulsion to make the effort to write a review for Absolute Car Care because they simply deserve the recognition.

I’ve owned cars for well over 30 years now and have had the experience of service facilities whose customer service have covered the entire spectrum from good to bad. Through my experience, I can say I cannot compare the quality of transparency and forthrightness of Absolute Car Care to be second to any.

In my time here in Brisbane (which is only 6 years) I have now owned two very ordinary cars. The first was only a ‘run-about strictly for convenience’ Mazda 121 that I got for a steal when I wasn’t even looking to buy a car. It’s the kind of vehicle I only needed to keep safe enough to keep on the road without looking to invest too much money into. I found Absolute Car Care randomly through the web back in 2015 and from the first service I have had there have never had to go anywhere else. Each occasion I leave with the satisfaction of only having what’s necessary done to my car, recommendations of what will need attention at a later point in time, and often even little things I failed to mention addressed at no charge. When the 121 was no longer worth the repairs it needed, they didn’t hesitate to sell me on anything nor try to convince me to put in more money than the car was worth.

I’ve now just had my second car (Nissan Tiida) serviced there and again, they took great care in the service, fixed issues I hadn’t expected them to, and deferred repairs for items that do not need attention at the current time.

I guess it’s that attention to the little details that never made it into the conversation (nor the bill!) that impress me the most. They talk about the car as if it’s their own and they leave you feeling like the car (and yourself) have been well looked after.

I’m impressed by their professionalism and always recommend them to anyone I know.

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