[redacted personal identifier] does not seem to have the customers best interest. After having many issues with a faulty tv, they would not refund me. [redacted personal identifier] agreed to have the tv repaired. Three months later and they are requesting $320 payment for the repairs. Very disappointing that [redacted personal identifier] did not stick to his word. He said that "he needs to do what's best for the company". What he fails to see is that if you do good by your customers, that in turn will do good for the business. Not the brightest spark, might I add.

Approximate cost: $550