I had an issue with an old Macbook that literally blew up - over heated and needless to say it was not working AT ALL. The team at PC Medic were able to retrieve all the data and store it onto the hard drive. It didn't take long at all and the service was fabulous. We were also able to sort out a few other issues with our new Macbook PLUS they gave us advice on our website that we were setting up for our new business. We will be using PC Medic again in the future.