John McGrath ford , Mitchell, canberra
Worst customer service
Unrealistic deadlines
Hefty charges

I took my car for a engine check and clutch pad replacement...
After the initial check, I was told clutch pads needs replacement cost 170$ plus labor charge and asked me to come in 2 weeks
During next visit after I dropped the car, said 330$ plus labour NOt 170$r.i said ok..lets do it

an hour later they say clutch pads not in stock and I need to wait another month for the stock to arrive from overseas or pay 700$ to replace with after market piece and I was kept informed they took out the gear box & engine(Signaling me to pay for labor charge anyway)..when I said to replace as I have no option, they were kept delaying and I was out of car for a week.

Everyday some excuse, mechanic is sick leave, engine is takenout so we need same mechanic, or we are too busy n less staff
finally I got a car after a week which was leaking oil and dodgy job, I had to take it to other mechanic to fix these issues

Never go to John McGrath Mitchell, Canberra..worst service, too many chargers....very bad customer service

Approximate cost: $850