This business is just a website which then contacts the actual moving companies once a job is booked.
Using the online website for an initial quote is simple enough as dealing with automated computers tends to lead to the expected outcome.
That is where the positive ends.
It was near impossible to get in contact with these people unless we were providing the payment details.Calls were rarely answered and when they are, reception did their very best to sound annoyed,gave us someone else's email and hung up,regardless of our inquiry.
Company email policy is that they will get back to you within 24 hours.They did not.

Fortunately for me the people actually involved with the move itself were able to give me a direct line of contact and even they found huge difficulties communicating with this second rate service.

Do not use this service [redacted generalisation]