Purchased a desktop and a memory issue came up 2 months later. I had purchased the extended warranty as I have heard refurbs have issues. I contacted them detailing this issue and it took them 2 weeks and another email from me for them to respond (see edit). I had to outline the issue again to which their response was send it in. I live locally so requested to drop off. They insisted I post it. I contacted another computer repair store and they explained that it could just be dust. Problem fixed in a day. No store front or number to call is a huge issue and I would not consider purchasing from an online store again.

Edit: Since writing this review ManlyLaptops have been in contact with me and attempted to fix the issue. They did in fact respond to my initial email though it was sent to the wrong address as written down incorrectly when submitting the online form. They seemed genuine in their attempt to resolve the problem and were apologetic. I have changed my rating because of how genuine they seemed, though my feedback still stands. No number to call or store front creates issues when maintenance is required. With that said, I shouldnt need maintenence on a two month old, albeit refurbed, desktop.

Approximate cost: $1500