ManlyLaptops

check icon 4.7 (56)

Business details

Opening hours

Monday:

8am-5pm

Tuesday:

8am-5pm

Wednesday:

8am-5pm

Thursday:

8am-5pm

Friday:

8am-5pm

Saturday:

9am-2pm

Service awards

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Reviews for ManlyLaptops (56)

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4.7
56 reviews
5 star icon
50
4 star icon
1
3 star icon
1
2 star icon
1
1 star icon
3
Service Rating
4.8
Quality Rating
4.8
Value Rating
4.8
Gemma C.
1 review · 400 points
18 Dec 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Easy to work with, great price

Super easy for communications. Got exactly what I needed and much cheaper than buying brand new. Will come to these guys again.

check icon I found this business on Word of Mouth
Alice P.
1 review · 600 points
verified email - 05 Dec 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Amazing

I was fortunate to deal with Craig... He was extremely helpful, considerate and kind... I can not thank you enough.. will definitely buy again from manly laptops

check icon I found this business on Word of Mouth
Andrea B.
1 review · 400 points
02 Aug 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
5 stars for everything

Manly Laptop offer a wide variety of Apple products (and other brands) and David is great at finding out exactly what you need/ want and gives many options and the pro’s and cons of each product in relation to your needs.

The prices are very reasonable and I have to say I have never had an issue with a refurbished product.
It’s like getting a new product but at half the price.
Thanks for your time and even the good business advice ️

Approximate cost: $599

check icon I found this business on Word of Mouth
Maximillian A.
1 review · 400 points
17 Feb 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Customer service is great, cheap prices and are real problem solvers, thanks Manlylaptops.

donnal768
1 review · 600 points
verified email - 06 Sep 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Have products at low prices and better quality.
They are environmentally friendly.
I bought a desktop two years ago. It is still working well.

Excellent customer service:
*I have a problem when I purchase. The live chat helps me solve the problem immediately.
*I had support after sales when I needed it.
Awesome team---ManlyLaptops.

How lucky I have you.
I purchased from them again today.
I like to recommend it to my friends.

nigels655
1 review · 400 points
18 Aug 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent customer service, I was having some issues with my laptop and the team at manly laptops recognised and identified the issue. Couldn’t be happier with the outcome!

542e56eb
1 review · 600 points
verified email - 11 Aug 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The live chat made it feel like I was in the shop. Instant answers, instant modification to the product description.
I wanted more RAM. I made the purchase there and then.
Way to shop remotely way to go Manly Laptops!)

golamm599
1 review · 400 points
02 Aug 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

ManlyLaptops service and attention to customer need is exceptional. I highly recommend them as exemplary suppliers of computers requirements

rebecca-c455
1 review · 400 points
01 Aug 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Amazing quality products and fantastic service. I highly recommend the team at Manly for all your IT needs.

mf499
1 review · 400 points
02 Jun 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My product was purchased years ago. Life happens in which I had lost my windows key.

Spent a long time searching the internet and talking to Microsoft support.

Within 12 hours of contacting the team at ManlyLaptops, I had been provided the support I needed.

Would I purchase from them again? Yes
Do they provide good service? Yes
Would I recommend? Yes

Well Done Team!

bobb336
1 review · 400 points
29 May 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

ManlyLaptops service and attention to customer need is exceptional. I highly recommend them as exemplary suppliers of computers requirements.

phill835
1 review · 400 points
07 Mar 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

These guys are amazing. Best customer service, not just from a phone or tech company, but from anyone I've dealt with. Prompt response, bend over backwards to give best product at value, and deliver premium service & integrity with a smile. You won't be disappointed and, once tried, won't go anywhere else.

verified email - 13 Jan 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have just bought another computer from manly computers this is the third one that I have bought from them, all have been really good ,I purchased my last computer on line from another source and it was a disaster so I made sure that this new one is from Manly computers and is truly a beautiful computer so from now on I will only buy from Manly computers that way I am confident that I have made a wise decision. Noel

27 Nov 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Highly recommended, and very good value for money. Call first though and chat to the guys so they know your needs and can recommend the best unit for you. Both my purchases were posted - they were very well packaged and arrived in Victoria in excellent condition. These guys will be my go-to computer people from now on. Thanks all!

graces633
1 review · 600 points
verified email - 09 Jul 2022
Service Rating
1.0
Quality Rating
1.0
Value Rating
2.0

I purchased a Grade A refurbished laptop and the screen stopped working after only a couple weeks of use. I returned it to the company to be fixed and instead they replaced it with a Grade B refurbished laptop that had significant damage (chips, scratches, dead pixels, broken speakers, lid didn’t close) and the company refused to send me a new one or refund me. The customer service was atrocious. I will never buy from them again.

Update: 4 weeks after sending my laptop back for repairs, I finally managed to get a satisfactory resolution. Unfortunately, I had to engage in a lot of back and forth with customer service before reaching this conclusion which was extremely frustrating and time consuming. I also experienced ableism from customer support after trying to explain why I couldn’t speak over the phone. Eventually I was offered a 40% refund, although I fully believe it was only because I left a negative review and not because the company truly cares that they tried to scam a customer and wanted to make it right.

Approximate cost: $1300

ManlyLaptops 20 Jul 2022

Hi Grace, thank you for your feedback. Again we are very sorry the product didn't meet your expectations. As agreed, a refund of 40% was processed to cover the condition state and that we did our best to help fix the situation promptly. We do hope we have changed your thoughts on shopping with us again if not, please do not hesitate to contact us to discuss. We are always here to help. Many thanks, ManyLaptops

avav365
1 review · 400 points
02 Jun 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great service, highly recommended!!

Approximate cost: $600

margs848
1 review · 400 points
24 May 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I contacted various refurbishment laptop sellers, however, ManlyLaptops were the only ones who bothered to respond.
They answered ALL my questioned, patiently went through everything with me. Lachlan was extremely helpful, and I purchased exactly what I needed. Highly recommend them to anyone needing sound advice/knowledge, and good prices!

michelleg135
1 review · 600 points
verified email - 04 Apr 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Purchased a refurbished HP Laser printer for my business when my Inkjet stopped working. Apart from not wanting to add to landfill, as a small business recovering after lockdown, I didn't have a lot to spend. Lachlan confirmed it would be ideal for my needs, it installed easily and is working like a charm. It's a far better printer than I could otherwise afford. Excellent company to deal with - I would highly recommend.

Approximate cost: $250

bertr710
1 review · 400 points
24 Mar 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Quality of the product, customer service, communication, product value and shipment speed deserve more than the 5 stars possible. I can recommend ManlyLaptops and their crew to everyone in need for products for personal or professional use.

Approximate cost: $2100

aaronb900
1 review · 400 points
22 Mar 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great guys, approved my early pick up of device and a refund when I actually found my lost phone. Their service and prices are outstanding !
Cheers

Approximate cost: $135

jacqk
1 review · 400 points
15 Mar 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

WOW
The level of customer service from Lachan from ManlyLaptops is incredible. Thank you SO much for everything you have done for us.

kathrynt840
1 review · 400 points
05 Mar 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I ordered a laptop docking station on a Monday and it was delivered to my door 150kms away on the Friday. It was exactly as described - brand new with everything promised in the box.
The invoice was emailed through early on the Saturday morning.
Fantastic service on every level and I have no hesitation recommending this company.
I will be looking to them for any future computing needs

chiragp732
1 review · 600 points
verified email - 22 Feb 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Bought Refurbished Dell laptop. Best Deal. Very Customer focused and high end product. Highly recommend. Not only understand product but they value customers as well. Great place. Highly Recommend.

Approximate cost: $550

rajr627
1 review · 400 points
17 Feb 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Bought a dell refurbished desktop with good specs online. A little apprehensive initially but after contacting them.

Excellent service and quality products.

Good Customer Service and prompt response on the item description and specs.

Would recommend you guys to try these professional team.

167dee1a
1 review · 400 points
14 Feb 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Bought a nice great value refurbished laptop, had a couple of minor issues and they were very quick to respond and fix up for me.
I would highly recommend!

bobh942
1 review · 400 points
31 Jan 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Purchased a desktop computer on 20 December 2021 expecting it to arrive in the new year. Lachlan contacted me and made sure it arrived before Christmas which was awesome. Product is excellent- just a great experience purchasing from you guys. Cheers

Approximate cost: $1650

samp726
1 review · 600 points
verified email - 20 Jan 2022
Service Rating
4.0
Quality Rating
2.0
Value Rating
4.0

Purchased a desktop and a memory issue came up 2 months later. I had purchased the extended warranty as I have heard refurbs have issues. I contacted them detailing this issue and it took them 2 weeks and another email from me for them to respond (see edit). I had to outline the issue again to which their response was send it in. I live locally so requested to drop off. They insisted I post it. I contacted another computer repair store and they explained that it could just be dust. Problem fixed in a day. No store front or number to call is a huge issue and I would not consider purchasing from an online store again.

Edit: Since writing this review ManlyLaptops have been in contact with me and attempted to fix the issue. They did in fact respond to my initial email though it was sent to the wrong address as written down incorrectly when submitting the online form. They seemed genuine in their attempt to resolve the problem and were apologetic. I have changed my rating because of how genuine they seemed, though my feedback still stands. No number to call or store front creates issues when maintenance is required. With that said, I shouldnt need maintenence on a two month old, albeit refurbed, desktop.

Approximate cost: $1500

kenm911
1 review · 400 points
06 Jan 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

first time with them sorry for being so slow to find them i live about 100 kl from wagga wagga very quick getting my
computer work great and i would be glad everybody about them
keep up the good work

andyc261
1 review · 600 points
verified email - 29 Sep 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great stuff! Top service and great communication through out and very happy with the product. Will use again.

bruceb468
1 review · 400 points
28 Sep 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Good products, well described and specified. Prompt competent response to tech questions. Quick delivery. Everything you could wish for in an online retailer. I have made several purchases of products probably saved from the scrap heap and have been very satisfied.