Alice at Nappy Lane was very helpful & friendly. I was so overwhelmed by all the different brands, this was the most cost effective solution to see which nappy fit best. Alice asked loads of questions to find the best style to suit my needs. She had a great selection & went thru them all. Once i got started Alice answered all my questions, even the silly ones, very promptly & offered solutions to any queries I had. Alice was not strict with timing & extended my hire period when my bub was unwell, which was awesome. When crunch time came to purchase i was still undecided & Alice helped me make a final decision on purchases & informed me of sales coming up also, which saved me lots. I would absolutely recommend nappy lane as a great way to introduce yourself into MEN'S. Thanks Alice for all your help.