Reviews by samw770

This review is for Transcorp Removals And Storage, Sunshine West VIC

verified email - 21 Oct 2016

A shame the stressful experience of moving ended badly.
I would not recommend Transcorp Removals to anyone. A shame that the moving experiences was made even more stressful by the company who were supposed to make things easier. After trying to be overcharged for time where the driver (at their fault) got the delivery truck stuck (45mins) , and another 30mins wasted after the last box was finally delivered, I was not happy with the final quoted time invoiced, especially at $143.00 per hour!. I discussed this with a Transcorp employee at the time, over the phone, who assured me I could discuss this further with their team during business hours and that no money would be debited from my account. I find first thing on Monday morning that I have been lied too, and the full amount of money was taken from my account and received no explanation from Transform. For the past 2 weeks now, I have been calling and leaving messages, to end up with a weak apology and a rebate of just 30mins as an inconvenience. All I can say to you, if you chose Transcorp, is to watch your time and good luck having any customer service from the Head Office.

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