The lady who did my nails was lovely , but the lady who did my friends nails for her birthday was rude and passive aggressive. She asked for chrome several times and then asked for one nail to be shorter and her lady got frustrated . When I went to pay there is no indication on just how much the surcharge is. Don’t get me wrong our nails are great but I won’t be returning to opal. I will go somewhere the client feels valued, listened to and respected.