Reviews by sarahv779

This review is for Health Point, Cannington WA

verified email - 17 Jul 2015

Do not go here! I had an injury and approached the woman at the front desk, explained my injury and asked how much for half an hour? I was told $40. I agreed and was attended to.. When it was over, I went to the front desk to pay. Masseur and the woman were both there. They then said "$55" I said "no, when I came in you quoted me $40 for the half hour" they replied that "due to "extras" (3 tiny accupuncture needles) the cost is $55" At NO time before or during treatment was I informed of this "extra cost". The only time I was told this was when it was time to pay! I stood there for several minutes telling them "no, you told me $40" their argument consisted of "no! You pay!" I would have refused to pay the extra "added on" cost and called in Centre Management, but I had a doctor appointment and didn't have time. So, I paid the $55, told them I was not happy, and would not be back. They then tried to hand me a business card! It appears that they do not or cannot understand their customers, or simply do not care.

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