I went to APG (Australian Power and Gas) after I felt the bills were really high with AGL. Unfortunately APG got acquired by AGL. Now I moved from VIC to SA and called them to connect my gas/ electricity by my time of moving. Apparently, the worker did not find the meter that was outside the unit at the beginning and at a very clear location, so, they simply did not connect it and did not notify us that they did not connect it. When we arrived we found electricity that we thought belong to AGL (Since, they did not notify us of any problems) and two weeks after, we suddenly got disconnected (we knew later that this connection was from the previous tenants). We are still disconnected for more than 24 hours now, and they keep on giving us time intervals that they do not keep. Our food in the freezer and fridge is now spoilt and all they do is saying that they are 'sorry'. They told us three time intervals until now that they did not keep and we had to stay in the dark all last night and maybe tonight as well. We have no electricity, We have cold water now because of them and are not able to charge our mobiles incase of emergencies in a WEEK DAY. Worst company ever and worst customer service I have ever seen. Totally worthless. Even one star is too much for them,