If there was zero star I would give 0. Burbank traps customers by getting them sign a less proposal price and take 5000 dollars to start the process and then give them a totally different much higher price. I signed with them for custom building my home for a price of 330000. I paid them 5000 dollars but then they said price is gonna be 370000. I would never have gone to them for that price if given in the first place. Now they even do not want to return my money so that I can go to some other builder.. Beware of Burbank.