Reviews by scottd368

This review is for John Hughes Service Centre, East Victoria Park WA

verified email - 06 Jan 2016

Wow just wow

My work van (im a private contractor) has sliding side doors which lock with the central locking. Only the one stopped locking with it awhile ago( so i was manually locking is and that was ok) then just yesterday the other one decided it wanted to join the disobedience party and not lock either ( they both unlock ok) a while ago i did a delivery to a european car repairer and i asked a guy who owns the service yard what the issue was and he told me what i suspected,

i knew John Hughes had a loan car option available for while they fix yours ($30 for a loan car when any other dealership gives u a loan car free of charge i think thats a bit low), so i went to book It in and got told its $181.50 TO DIAGNOSE THE ISSUE. I told the guy what the issue is the doors dont lock how much harder can it possibly be??? Im no mechanic but that seems pretty simple. Also theres a shuddering when it changes( being auto) from 3rd to 4th god knows how much thats gonna cost to get sorted

Loan car issue i was told originally that theyre booked out 2 and a half weeks in advance( luckily they had one free next monday)

Ontop of all this THEY COULDNT EVEN TELL ME APPROXIMATELY HOW MUCH IT WILL COST i have the right to know as the paying customer it cant be that hard to find out when ur service centre is just through a set of glass sliding doors

Also i understand that servicing the car maybe a bit more specialised but I can get a minor service done for about $280
They wanted to charge me 465.00 because apparently im a rockafella

I took it in previously to have the aircon fan replaced as it had a fight with a plastic bag the bag won and screwed the motor on the fan that cost me over $700 because it was like $300 in LABOUR costs what the hell??

Approximate cost: $1000

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