scottw319

Wayne responded quickly to a blocked toilet we've had constant trouble with ever since handover in our house we built six years ago. It would block every 18 months or so, but would previously clear with plunging. Not this time - and we needed a pro. Using his camera through the IP, Wayne discovered not only where the blockage was but, more importantly, what was causing it. A shabby patch-up job by the builder-employed plumber to correct a misalignment between the base of the toilet and the pipe in the footings meant that waste would easily jam in there - usually at the most embarrassing time, like when we had a large number of guests. With a quick follow-up visit today Wayne removed the toilet and replaced the connector to allow better flow, before replacing the toilet in perfect condition. Finally, we have two toilets instead of one plus a semi-reliable one! Despite having to cut away tiling and concrete Wayne left the house without a speck of dust or any damage to our porcelain tiles. Thorough, concise, talks you through the process and finds out the cause of the issue to leave you trouble-free and happy. Do your homework, but if you want your problem solved rather than patched up, Wayne is your answer. Can't recommend highly enough.

Wayne responded quickly to a blocked toilet we've had constant trouble with ever since handover in our house we built six years ago. It would block every 18 months or so, but would previously clear with plunging. Not this time - and we needed a pro. Using his camera through the IP, Wayne discovered not only where the blockage was but, more importantly, what was causing it. A shabby patch-up job by the builder-employed plumber to correct a misalignment between the base of the toilet and the pipe in the footings meant that waste would easily jam in there - usually at the most embarrassing time, like when we had a large number of guests. With a quick follow-up visit today Wayne removed the toilet and replaced the connector to allow better flow, before replacing the toilet in perfect condition. Finally, we have two toilets instead of one plus a semi-reliable one! Despite having to cut away tiling and concrete Wayne left the house without a speck of dust or any damage to our porcelain tiles. Thorough, concise, talks you through the process and finds out the cause of the issue to leave you trouble-free and happy. Do your homework, but if you want your problem solved rather than patched up, Wayne is your answer. Can't recommend highly enough.