I dropped in my PC because it wasn't turning on, and they completely replaced the hard drive. Now my computer is probably10x faster than it was before. It turns on quickly, loads quickly, and does everything well. I also appreciate that they downloaded some antivirus software and updated everything. They also managed to keep all of my files. :)
The only small negatives are that they didn't clean it, and didn't fix the broken hinge cover, but it was mostly very good.
Thanks, Serena.

Approximate cost: $250