My husband bought outfit for me as a surprise, was informed by [redacted due to personal identifier] that exchange is easy should I not like items. Went back to exchange, what a nightmare. Staff completely unfriendly, eyes rolling etc and was told that the entire amount had to be exchanged in one transaction, could not give me credit for balance. Ended up spending more money to purchase and additional item that I did not want or like. Staff completely unsympathetic. Felt shop lacks ethics for hard earning customers.

Approximate cost: $140