My daughter's cello (on loan from her school) needed some emergency repair work on Sunday afternoon, in time for her school orchestra rehearsal the next morning. All the strings shops that I contacted were closed (understandably), however Deitrich agreed to meet me at a specified time to help me out.
Not only was he extremely friendly and accommodating, but he even performed the repair free of charge. Amazing !!!
I will certainly be returning at the end of the year when I need to purchase a cello for her !!