I am very disappointed with their service (more of their franchisee's) service. Received email saying delivery OTW, sat home all afternoon waiting for it watching the 'track your driver app' only to get an update at 4:15pm with 'failed delivery @ 2:28pm) and calling card left. [Redacted inflammatory comment] - the driver was not in the vicinity at all until after 3 pm! There was no calling card left as to do so he would have had to access the building, which he did not. Tried calling him, phone was off. Call fastway and I'm given the same [Redacted inflammatory comment], asked to change address, get told that it will be at a cost. Why should it be at a cost to me when your employees/contractors are slacking? Can't even get a guarantee that the driver will stop at my building the next time!!! This is just piss poor service.