Worse couriers ever. Highly incompetent and customer service is non existent. Don’t complain to this courier service, complain to the companies that use them, then maybe this company will start losing business and actually do something about there absolutely appalling service.

Approximate cost: $62

Whatever you do, go elsewhere. Waited 10 days for them to collect, despite multiple follow ups, they never showed up. Gave up and cancelled, sent it through couriers please who actually managed to show up. I know "showing up" is setting the bar pretty low, but not low enough for fastways apparently

From experience I will never choose Fastway/Aramex again. Very disappointed. They are very, very slow (6 weeks to get from one side of city to another, according to their tracking information) and even then only half the consignment arrived. Just dreadful.

This company has no tracking information at all nothing when you buy something from ebay no tracking information is ever uploaded. When you go on there own website it still doesn't work nothing so people have to guess when the item is arriving. You can buy things from China and they have tracking in Australia nothing is getting developed this company needs to wake up and we're not in the 90s it's 2021 everything can be tracked get a new IT you definitely need one

Approximate cost: $10

On Friday 15th January 2021 I purchased a Powertrain Yoga Stability Disc Home Gym Pilate Balance Trainer Blue for $24 from Bunnings MarketLink but I never received the parcel since they deliberately lost it so I would avoid using this company since they obviously couldn't carless about their customers.

don't expect they know your package, even promised from Account Managers assured, super unprofessional ,frustrating deal with them. The only guys you can deal may be the CEO and warehouse manager below, good luck!
peter.lipinski@
andrew.mckenna@
All you have to do is call them up and ask what they must help you.

Would not recommend as they have lost 3 of my items allready and go to eBay site said using other couriers and they use slowway try talking to on phone and all they do is say they sorry if i run a business like this i would be broke just u mob of thriving picks so do use them

Approximate cost: $3000

I highly DO NOT recommend these thieves they have now stolen from me 3 times!!!! The latest includes Xmas presents I am supposed to take to my hometown tomorrow. No one answers their phone or responds to "live" chat. Unfortunately the company I ordered from state that they use Couriers Please on their website which in this case they did not... ALWAYS ASK!! I did not think this useless "service" was even still in operation.

I booked a pick up online on Sunday night, it is now 6pm Tuesday and my parcel has still not been collected. I have rang them twice and was told someone would be coming out. Absolutely disgraceful service. Would never use them again and I urge others not to use them either. There are better courier companies out there I'm sure.

Fast, but left a box CLEARLY marked 'live plants' IN THE SUN on the porch not near shaded front door at all. Had clearly also not paid attention to giant 'this way up' markings as it's the only plant order I'd had where some have been shaken loose of their plastic tube pots that are secured taped down inside.